Overall rating Based on 61 reviews
Orderimp gets 5-stars because it's a life saver.
When we migrated to Shopify, we used the Cart-2-Cart service for migration of orders and customers. And Cart-2-Cart thoroughly mangled the migration, wrote incorrect data for countless orders and customers. But this is not a 1-star review of Cart-2-Cart, this is a 5-star review of Orderimp because this app saved my butt.
Orderimp permitted me to import old order data that I saved when we were on the bigcommerce platform -- data that I didn't think was important at the time... but I did save export csv dumps.
Now that we are using Klaviyo for customer relationship emails -- the more data that we can feed into Klaviyo = more opportunities for segmenting the marketing message.
This is the ONLY app that can take your csv file(s) with prior order data from whatever cart you were on prior to Shopify, then import it.
Because this is all done via API, it is incredibly powerful. And fast. I imported about 2700 records in about 20 minutes (approx 2 records per second). I believe Shopify puts limits on the API speed depending on your plan.
I used this app while it was still in beta - and there were very minor issues (due to defects in my csv, and my failure to know every required parameter in Shopify) but the developer provided exceptional support. I knew that the app was still in beta, but I was desperate to get my data imported after the colossal fail by Cart-2-Cart.
My advice to anyone considering importing your orders:
1. get your csv or xlsx house in order - that is, make certain your export from your old source is in good shape, no missing fields, etc...
2. make certain you DISABLE the Shopify > Settings > Notification > Order notifications -- Get notified by email whenever a new order comes in. Else you will have thousands of emails after the import.
DO NOT WORRY (like I did) about old customers getting spammed by your store at import -- they will NOT get order notifications, because when importing via API, the Shopify API flag (send_receipt) will be set to false by default https://docs.shopify.com/api/order#create
Orderimp was everything I hoped it would be - and more - and it is also was WAY cheaper than a cart-2-cart migration. And no BS. My final thought: IF your data is in good condition, this app is a lifesaver.