OrderLogic ‑ Min & Max Limits , 109 reseñas
We experienced something similar to another merchant where OrderLogic wasn't working for us. We contacted support who was very nice, however they were only able to blame the app not working for us on another app.
This app is good when working properly, however it's not working for us anymore
The OrderLogic team was really nice, but ultimately, this app didn't really work. Customers would get a pop-up sort-of stopping them in their carts, but would proceed to checkout pas OrderLogic's limits. When OrderLogic escalated it to their engineering team, they basically said "it's probably interacting with one of your other apps and not working, but we can't see what the issue is". Ultimately, a very kind shrug emoji. It may work for most, but it didn't work for our store.
Hi, I am sorry to see that your issue was not more resolutely solved. If you wish to give us another try, I will handle your case personally and do my best to determine which app is causing the problem. Sometimes, it can be leftover code from uninstalled apps, and at other times, it can be difficult to determine the root cause. Nevertheless, I typically have success in figuring it out. If you are willing to give us another try, I will credit back your charges for the next three months and try my best to solve this issue. Please open a new ticket and ask for me by name.
Fantastic app coupled with fantastic service for a great price, what more could you want?
Jason's response time/helpfulness goes above and beyond the service we have received from any other app developer. The app itself is fantastic, does exactly what we need and looks great, unlike the incredibly unattractive alternatives.
Best of all, I requested an important feature to be added to the app and Jason was kind enough to add said feature in no time at all. Really helpful guy.
Great! It is easy to use and works well. I would like to see it available by product variants. Other than that, I'm happy that it works and for a great price!
Love this app! Keeps our wholesale-only store running efficiently. Pretty much works flawlessly, but if there's ever a problem, support is super-responsive.
This is one of the best apps because of its customer service. I presented Shane with what I needed for my website (slight customization needed) and he worked with me in detail by adjusting the function to what I was looking for. I appreciate the super fast response times and solutions. Most importantly the app made my website better.
Awesome. Glad we could help up. Thanks so much for the review!
I run a wedding gift store, and many items have minimum order quantity. This App help me save the bargain time with customers. Support is timely and friendly, I'm happy to sell more with this app.
Thanks so much for the kind review. Please reach out if you need anything else from us.
This app is amazing, and if you have any issue I mean any issue, they will contact you and work with you to fix it, thank you guys for a great price and an amazing app that has helped my store in very many occasions!
Great product. Simple and quick to set up
App not working for a long time, contacted support nearly a month ago.. still waiting on a reply. Hopefully someone will get back to us soon.
Hi. So sorry to see this. The system by which our support agents notify engineering of issues dropped your support ticket somehow. I found that OrderLogic theme changes were missing from your theme and reinstalled them which should make a dramatic improvement in your results. I'll reflect with our team on how we can prevent this kind of drop from happening again. My deepest apologies.