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I encountered an issue with the prompt and promptly reached out to the support team for assistance. Shane quickly came to my aid and resolved my problem efficiently, for which I am deeply grateful. The swift and effective support provided was truly remarkable. Additionally, I was impressed by the application's user-friendly interface and thoughtful design.
Thanks so much for the positive feedback! I'm always eager to help a merchant achieve success to the best of my ability.
- Shane
Don't work at all!!!
Hi, we are sorry to hear you had issues with OrderLogic. If you are still interested in using OrderLogic I would be happy to try to get to the bottom of the issue you are running into, please reach out to us if that's the case.
Ne fonctionne pas, malgré un besoin très simple (montant minimum d'achat pour une catégorie de produits)
Support assez réactif, mais qui n'a pas résolu le problème
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OMG, installed, didn't work. It lets you checkout over the max despite the cart adjustment. And now, after uninstall, it has completely destroyed the cart flow.
Update May 15th: the fact it took you almost a week to see this says it all. Yes obviously your uninstall takes other code. Taught me a very important lesson I needed again - to not play around on production.
Hi, I am sorry to hear you are running into issues. If you would like us to take a look to see if we can fix the issue with your cart that you are experiencing please reach out and let us know. I believe that OrderLogic currently removes all updates or artifacts that it creates when a merchant uninstalls but we are happy to take a look for you regardless.
Update May 15th: Your review came in on a Friday afternoon after our work week was finished, our apologies for the delay. We are still happy to have a look to try to help you resolve your cart issue if you would like.
We experienced something similar to another merchant where OrderLogic wasn't working for us. We contacted support who was very nice, however they were only able to blame the app not working for us on another app.
This app is good when working properly, however it's not working for us anymore
Sorry to hear that you ran into issues after many years with OrderLogic. It's true that other 3rd party apps can conflict with OrderLogic from time to time by sending the customer directly to checkout despite the efforts of OrderLogic or other apps to create restrictions. The best we can do in that case is determine the conflict and try to work with the other app vendors, but that is often a very slow and ineffective process. We're currently investigating a new approach that would be more resilient with regards to 3rd party applications that we hope to roll out in the near future.
OrderLogic works great for us! The tag function is awesome, just what we have needed! We sell some items in groups of 3, using this we can enforce groups of 3 for the mix and match items that need to be sold in that quantity. Thanks OrderLogic team for such a great and easy to use app!
It does exactly as it says, and very easy to install and set up. Very happy to recommend this product
Great. Thanks so much for your kind review.
Love this app! Keeps our wholesale-only store running efficiently. Pretty much works flawlessly, but if there's ever a problem, support is super-responsive.
This app has worked well so far for the purposes of our online store. Hoping that no issues arise in the future.
Thanks so much for your review. Typically when people have issues it's due to a conflict with another app, or rare occasions something in their theme that we haven't seen before. If it's working well for you hopefully that will continue. But please reach out if you run into anything.
This is one of the best apps because of its customer service. I presented Shane with what I needed for my website (slight customization needed) and he worked with me in detail by adjusting the function to what I was looking for. I appreciate the super fast response times and solutions. Most importantly the app made my website better.
Awesome. Glad we could help up. Thanks so much for the review!