Recensioner (41)
Förfina
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Efter omdömen
Ne fonctionne pas, malgré un besoin très simple (montant minimum d'achat pour une catégorie de produits)
Support assez réactif, mais qui n'a pas résolu le problème
A éviter
OMG, installed, didn't work. It lets you checkout over the max despite the cart adjustment. And now, after uninstall, it has completely destroyed the cart flow.
Update May 15th: the fact it took you almost a week to see this says it all. Yes obviously your uninstall takes other code. Taught me a very important lesson I needed again - to not play around on production.
Hi, I am sorry to hear you are running into issues. If you would like us to take a look to see if we can fix the issue with your cart that you are experiencing please reach out and let us know. I believe that OrderLogic currently removes all updates or artifacts that it creates when a merchant uninstalls but we are happy to take a look for you regardless.
Update May 15th: Your review came in on a Friday afternoon after our work week was finished, our apologies for the delay. We are still happy to have a look to try to help you resolve your cart issue if you would like.
We experienced something similar to another merchant where OrderLogic wasn't working for us. We contacted support who was very nice, however they were only able to blame the app not working for us on another app.
This app is good when working properly, however it's not working for us anymore
Sorry to hear that you ran into issues after many years with OrderLogic. It's true that other 3rd party apps can conflict with OrderLogic from time to time by sending the customer directly to checkout despite the efforts of OrderLogic or other apps to create restrictions. The best we can do in that case is determine the conflict and try to work with the other app vendors, but that is often a very slow and ineffective process. We're currently investigating a new approach that would be more resilient with regards to 3rd party applications that we hope to roll out in the near future.
I run a wedding gift store, and many items have minimum order quantity. This App help me save the bargain time with customers. Support is timely and friendly, I'm happy to sell more with this app.
Thanks so much for the kind review. Please reach out if you need anything else from us.
The OrderLogic team was really nice, but ultimately, this app didn't really work. Customers would get a pop-up sort-of stopping them in their carts, but would proceed to checkout pas OrderLogic's limits. When OrderLogic escalated it to their engineering team, they basically said "it's probably interacting with one of your other apps and not working, but we can't see what the issue is". Ultimately, a very kind shrug emoji. It may work for most, but it didn't work for our store.
Hi, I am sorry to see that your issue was not more resolutely solved. If you wish to give us another try, I will handle your case personally and do my best to determine which app is causing the problem. Sometimes, it can be leftover code from uninstalled apps, and at other times, it can be difficult to determine the root cause. Nevertheless, I typically have success in figuring it out. If you are willing to give us another try, I will credit back your charges for the next three months and try my best to solve this issue. Please open a new ticket and ask for me by name.
- Shane
Highly recommend this app if you need to implement minimum order rules.
1) The interface to manage your products on the back-end is straight forward and effective. It's customizable without being confusing.
2) The developers that we worked with were extremely helpful and prompt. After a 30 minute phone call, they made several changes to customize the app for our needs all within 1 day.
Very good experience,
Justin @ Lead Apparel
We have implemented order logic and it is great, it does what it says on the tin simple order logic! Due to the nature of the products that we sell we had some special cases that needed to be added, the team at Order logic connected remotely to my development machine and worked with us on the phone making the necessary adjustments with no additional charge. You guys are awusme keep up the good work!
I used this application to implement a range of items allowed in a cart for processing. Simply say min and max number of items allowed per order.
For 3 month this app failed me 2 times. I had to cancel orders and have to apologize to my customers.
If you can live with this - it is your choice. I will get a different app.
This is the perfect app if you want minimum quantity for selected products. It works great when the minimum quantity is not in the cart and let the customer know to update. There were a few things I wanted changing and Shane was fantastic. He worked with me very professionally. His service is impeccable! Thank you so much!
It does exactly as it says, and very easy to install and set up. Very happy to recommend this product
Great. Thanks so much for your kind review.
