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Very disappointing. App doesn't work at all (widget not showing up in shop) and sadly no response by the app/development team despite many support requests throughout the last week. We probably lost hundreds of interested customers' contacts due to that...
The system over works fairly well. The reason for this 1 star review is because I have had an issue that I need assistance with regarding exclusions and I've sent MULTIPLE emails that all get auto-responded to saying I'll receive a reply within 24 hours. I'm on email 5 in a matter of over 2 weeks and absolutely no response so far.... System is ok, customer support is ABSOLUTELY AWFUL.
I spent time trying to get the out of stock email notification to work. It worked fine in their preview mode but did not populate on the site. Left message with Support last week. They still haven't answered. Tried to uninstall it today and realized there's no uninstall. Don't bother with this one.
We removed the app but it still sent a spam back in stock email (their demo product) automatically to all our customers!
The app used to work well, but not anymore, I've no idea when it started broken and not able to send any email notificaiton. I raised 3 request after has no replies at all after 4 days, so we have to migrate to a different solution.
so far PreOrder Globo seems working well with us, it supports Back In Stock notifcation and also PreOrders.
On behalf of the Ordersify team, I want to thank you for the great review and the lovely words. I'm so glad we were able to help you to make you satisfied. And I'm also happy that we were able to help you resolve your problems.
Thanks for placing your trust in us and your willingness to share.
Please feel free to contact us if you have any further questions.
Best Regards,
Linda
Apparently this app is no longer supported by the developers. No reply from Support after multiple messages over a week.
Disapointing. App asks you to contact the developer to add an inline button (inline button is the button below your add to cart button). I've tried contacting developer numerous times, he did reply once to appologies for the delay and offer the premium service for free, asked me to uninstall and re-install app which i did within a few hours of his email, over a week later still no response. I then decided to test the app, which failed to email me that an item was back in stock, which i also contacted Odersify about with again no response. Also re-tested and still not working. I have now removed this paid app and will look for alternative.
Did not work after publishing. Requested support for help, but no response for 3-4 days and still no reply.
Hi
I'm Andy from the Ordersify team.
Can you check your inbox?
I tried to reply IMMEDIATELY after you emailed me 2 emails on May 17 16:52 and May 17 14:59 (GMT +7) - https://i.imgur.com/SfWh6Qg.png https://imgur.com/QBGYfB5.png But I didn't receive your response, I also send you a message via Facebook Messenger. Can you help me to check? Please help me to check my message and reply to me as soon as possible.
Best regards,
Andy
Tried the app, didn't like it, deleted the app, but the pop-up box is still on my site! There is no way to get rid of it, even though I deleted the app. This is terrible.
Hi
I’m Andy from the Ordersify team.
I’m so sorry about the bad experience you had.
Can you help me to check? After uninstall, our app will automatically remove from your shop. Also, if you want to customize your popup, I can help you to customize it.
Best regards,
Andy
The support used to be good, but I'm not getting an answer to my question for almost a month. Nobody responds.
And the feature set, UI & UX haven't changed in over a year.
Confusing to use, honestly.
We are grateful that you trust Ordersify app and let us accompany you in your business. Thank you very much for your support.
Your feedback gives great meaning to all our efforts and empowers us for new goals and achievements.
May you need further assistance, please contact us via our live chat or email. We always appreciate you!
Best regards,
Linda