Avis (689)
Affiner
-
Par note
We were looking for an application to offer our customers the possibility of requesting to be informed when a product is back in stock. We use a template called "Vintage" by Shopify --> Supply. We had noticed a problem regardless of the application we were using to learn that the problem came from the template itself. Shopify refused to correct everything, claiming that we had to change to a 2.0 template. When I tried this application, the problem arose again and we needed to position the button in another place without forgetting that we offer our site in French and in English. So I contacted Andy to ask him if he could change the positioning and if the app was bilingual and I told him about our problem. He offered to watch it all. Thank you Andy because now we have the functionality we wanted and it's thanks to you and your application. I recommend this app AND the masterful service we had.
Thank you for taking the time to share your review of the Ordersify with us😍
With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers 💚
We truly hope that we could be with you until the day your business prosper with Ordersify.
Once again, thank you for spending your time for such a wonderful feedback. We truly appreciate it. Please drop us a message via Livechat window anytime you need assistance. We're looking forward to supporting you again.
Best Regards,
Linda
A great little app that does what it's supposed to do. When we changed themes the tech support was on top of helping integrate properly and get everything back up and running before we launched.
Support is top notch. Quick responses with 100% working fixes on something that I screwed up. Notifications always got to my customers. With the changes that Andy facilitated on my site, I’m anticipating an increase in return customers and product traffic. Can’t say enough good things about this cost effective solution to out of stock items turning into future sales.
I've had great customer service with Andy! They were quick to respond and solved my issues with little back and forth. Specifically I wanted to edit the back in stock email, and it was done just like that, to my specs.
I'm new to Ordersify, and so far I have nothing but good things to say. Customers are using the Notify Me tool, and everything is working as it should.
Thank you Andy!
**Update** Resolved ** After a period of 'no response' I have now had a response from support team, who, after my Theme change, have now corrected the problem of my 'back in stock' app. and it's working great.
I was previously about to unsubscribe from this app. as I had not had responses to my many emails.
Thankyou for eventually replying and resolving the problem.
The system over works fairly well. The reason for this 1 star review is because I have had an issue that I need assistance with regarding exclusions and I've sent MULTIPLE emails that all get auto-responded to saying I'll receive a reply within 24 hours. I'm on email 5 in a matter of over 2 weeks and absolutely no response so far.... System is ok, customer support is ABSOLUTELY AWFUL.
Always quick responses and fixes on any coding issues I've had!
I love the ability to customize this on brand, and that they have the ability to show the bar in multiple positions.
We currently use Ordersify on another of our websites and installed it on this website. We had a couple of issues with integration and minor customisation which the Ordersify quickly resolved. Great App.
There are lots of features packed into this app, even on the free plan. Definitely highly recommended if you need an out of stock app on your website. The developers were quick to respond to my change request as well. Shout out to Andy for helping us out in a very timely manner!
I spent time trying to get the out of stock email notification to work. It worked fine in their preview mode but did not populate on the site. Left message with Support last week. They still haven't answered. Tried to uninstall it today and realized there's no uninstall. Don't bother with this one.