Avis (725)
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I'll start with the good... this app has the absolute best user interface of all the ones we tested. The developer Andy was also helpful and responsive at first, even upgrading us to the Pro package due to all of the issues. Unfortunately that's not enough. We tried to make this work for 3 months and have finally given up. There were simply too many problems. Many of the links to documentation were broken, going to non-existent pages. Prices in the notification emails would sometimes display incorrectly, $50 would suddenly show up as $5000. Products that were modified while out of stock wouldn't update in this app. That's just to name a few. The deal breaker though was the emails themselves. Notifications went to the spam folder 100% of the time on Gmail and we had a 0% open rate on our last send. We had to manually write each customer that signed up for notifications or risk losing their business. We really wanted this to work, but after the developer stopped responding to us about the spam issue, we moved to a different solution. It doesn't look nearly as nice, or have the same amount of features, but customer's get our emails and that's more important than anything else. If they can fix all of the bugs though, this would be the best app in the store.
Thank you for taking the time to share your review of the ordersify with us ❤️
Your feedback is extremely valuable. It motivates us to keep working.
Please let us know if you require assistance.
All the best!
Linda
If you are looking for a quick to install and fuss free solution this is the perfect option. Checked out the reviews and feeedback prior and was not disappointed after installing - app was up and running in 20mins and the integration was completed not long after with prompt and highly communicative support. Faultless.
Welcome to Ordersify! 🙌
Thanks so much for choosing our app, and we're so excited to be able to contribute to your business success.
If there's anything you need help with, just let us know. Happy to help out in any way we can.
All the best, Linda
Customer service was prompt the 1st time but this time, i cant seem to get ahold of anyone to install the inline button. Emailed 3 times but no one replied.
Hi
I'm Andy from the Ordersify team. I'm so sorry about the bad experience you had.
I sent a request to help you to install the inline button. But I did not receive any responses from you. Can you help me to approve it and I will help you to install it?
Best regards,
Andy
Customer service was very quick and my 2 issues solved straight away! Very impressed. They were patient with me as a first time shopify and 'Back in Stock - Out of Stock' user
Thank you so much for your kind review. That motivates us to work harder for our valuable customers.
If you have any further questions or encounter issues along the way, please don't hesitate to let us know. Our team here at Ordersify is always happy to help.
Best regards,
Linda
Very good app and very good team. They help me very quick to improve the design on my website. Thank you
We really appreciate you taking the time to share your feedback on our services.
Feedback like yours elated us and makes all our efforts to provide excellent support worthwhile. We are always here for you whenever you need our help.
With gratitude,
Linda
Great customer service helping me set this up in my store. Seems to be working well so far, thank you.
Great customer service! They answered all my questions and helped me set it up in 20 minutes! Excited to have it on my site!
Thank you very much for this generous review. It makes us really happy to know you are enjoying our app and our service.
If you have any other questions, feel free to ask us support@ordersify.com
All the best,
Lucy
The team behind this App are absolutely AMAZING!! Within 20 minutes of downloading the App, I emailed them to do a couple for me and they did it IMMEDIATELY!!! I can't believe how quickly they reply/work especially since there is only two in the team and it was a Saturday afternoon Thank you so much for the incredible service Andy. You guys deserve 10+ stars.
Thanks for sharing your review with us and the community. Rest assured that we will keep on improving our services for valued Ordersify users like you.
Please let us know what we can do for you in the future.
All the best,
Lucy
The app is super helpful. Had some issues with support to start with but was fixed in a timely fashion. Getting emails when my inventory drops below a certain level is excellent
Thank you for taking the time to share your feedback with us. Your positive feedback provides us with a lot of motivation to enhance our app.
I'm hoping that we'll be able to grow together! If you have any additional queries, please contact us.
Best Regards,
Linda
Great application, and a really good addition to our Shopify Site. The customer service team was very helpful too. Would recommend!
Thanks for taking the time to share with us. What you think of us is very important and every day we work to improve and deliver the best service to you.
Please don't hesitate to drop us a message anytime if you need any more help.
Best regards,
Lucy