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Great product and great support team.
A great little app that does what it's supposed to do. When we changed themes the tech support was on top of helping integrate properly and get everything back up and running before we launched.
We have been using it for a long time, and we really like it and all the different functions! When needed, the support was super quick and more than helpful, thanks Andy!
We’ve been using Ordersify for Back in Stock alerts and the support team has been consistently wonderful. They’re quick, helpful and genuinely lovely to deal with, which is why I’m giving five stars. The only thing I’m still hoping for is the ability to edit our own email templates without needing to request changes. Once that capability is available it’ll feel like a true five-star experience across the board.
Thank you a lot for your rocking review. We're happy to hear that you're loving our app & support.
Please don't hesitate to drop us a message anytime if you need any more help.
All the best,
Lucy
Fabulous and insanely quick customer service! We switched Shopify themes and 2 quick email exchanges later, Andy had us all matched up and ready to go. I'd say this is an essential app for any Shopify e-commerce store. Their responsive, dedicated team is a bonus!
**Update** Resolved ** After a period of 'no response' I have now had a response from support team, who, after my Theme change, have now corrected the problem of my 'back in stock' app. and it's working great.
I was previously about to unsubscribe from this app. as I had not had responses to my many emails.
Thankyou for eventually replying and resolving the problem.
Great app that does exactly what it should. Waitlist button on product page and email to customer when restocked. Excellent customer service of fixing issues when/if they come up.
Chris from Support Team helped me very quickly with installing the inline layout and adjusting some styling on our product page. No code experience needed since Chris can help you with that! Great App, works perfectly fine and support is awesome.
Update 02.12.2024: Andy helped me quickly and fixed a tiny bug in the app. Works perfectly fine now fo us! Thanks
We are so happy that you love our app and customer support!☺️
Thank you so much for the positive feedback and review!
If you have any further questions or encounter issues along the way, please don't hesitate to let us know. Our team here at Ordersify is always happy to help.
Best regards, Linda
The app used to work well, but not anymore, I've no idea when it started broken and not able to send any email notificaiton. I raised 3 request after has no replies at all after 4 days, so we have to migrate to a different solution.
so far PreOrder Globo seems working well with us, it supports Back In Stock notifcation and also PreOrders.
On behalf of the Ordersify team, I want to thank you for the great review and the lovely words. I'm so glad we were able to help you to make you satisfied. And I'm also happy that we were able to help you resolve your problems.
Thanks for placing your trust in us and your willingness to share.
Please feel free to contact us if you have any further questions.
Best Regards,
Linda
Support is top notch. Quick responses with 100% working fixes on something that I screwed up. Notifications always got to my customers. With the changes that Andy facilitated on my site, I’m anticipating an increase in return customers and product traffic. Can’t say enough good things about this cost effective solution to out of stock items turning into future sales.
