Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to alert customers about restocked items, reducing lost sales. They praise its simplicity, reliability, and user-friendly interface. Key features include back-in-stock notifications, pre-order options, and low stock alerts. Merchants value its theme integration, customization options, and inventory management role. The support team is recognized for their quick responses and problem-solving skills. The free plan, fair pricing, and ability to create waiting lists for new products are also seen as positives. Developers are commended for their swift response to change requests and issues.

Edited October 14, 2023

Bought the paid version then no-one in customer service respond to me for over 3 days. I'm still waiting so the app was pretty useless.

Jimena Alejandra
Australia
About 1 month using the app
Ordersify replied September 7, 2023

Thank you so much for the 5-star review! 🤩

We really appreciate you using the app!

If there's anything else we can do, please feel free to reach out at any time.

Best wishes,
Linda

August 12, 2021

Customer service was prompt the 1st time but this time, i cant seem to get ahold of anyone to install the inline button. Emailed 3 times but no one replied.

Our Olivka
Singapore
4 months using the app
Ordersify replied August 12, 2021

Hi

I'm Andy from the Ordersify team. I'm so sorry about the bad experience you had.
I sent a request to help you to install the inline button. But I did not receive any responses from you. Can you help me to approve it and I will help you to install it?

Best regards,
Andy

Edited May 28, 2021

The positives: easy and intuitive to use and the out of stock button shows up on my site in the same style as my add to cart button. The negative: and it's a big negative - most of our emails show up in the spam/junk folders so almost our entire list of thousands of people did not get the reminder email. Must be the email server/ip address the emails are sent from. Because of this, we are looking into paid apps.

Bro Glo
United States
About 2 months using the app
Ordersify replied May 30, 2021

I'm Andy from the Ordersify team. I'm so sorry about that. Did you follow this article to verify your domain? It can improve the delivery rate of your shop, also, it can display the email sender as your email. Please contact us support@ordersify.com for more information.

https://help.ordersify.com/support/solutions/articles/61000293254-verify-domain

Best regards,
Andy

Edited May 20, 2021

Unable to set up properly and support response is automated and follow up does not happen within the 24 hours told to expect, making it difficult to complete in one session. Do not recommend if you are short on time, and need to get the app integrated and setup quickly.

Aqueminis
United States
1 day using the app
Ordersify replied May 30, 2021

I'm Andy from the Ordersify team. I'm so sorry about my delayed response. Can you help me double-check your email? I will help you to set up our app correctly in your shop.

Best regards,
Andy