Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation and streamlining of order tagging, especially beneficial for businesses with complex inventories or multiple locations. It supports accurate tracking of bundle orders, sorting by delivery date, and backdating for large order volumes. The app can tag orders based on various parameters like shipping location and method, and supports real-time tagging. Merchants praise its reliability, efficiency, and the responsive support team who are willing to add custom features.

March 22, 2023

The SC Order Tag & Flows worked very well for backdating tags based off a specific criteria. However, when we scaled up the amount of orders we were tagging through the app, we experienced a disruption with Shipstation. We ultimately ended up using Shopify Flows to resolve the issue.

Bare Performance Nutrition
United States
About 1 year using the app
Shop Circle replied March 28, 2023

Thanks for your feedback, we really appreciate it!!
We work hard to ensure our app and support team provides you with the best experience possible.

Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊

Have a lovely day,
Customer Success Team I Shop Circle

August 26, 2020

Very usefull APP to tag orders that you need to manage in special way (pre-sales, special campaigns...) or to create custom report based on order details. We use it quite always for orders, but you can tag customer and products as well. I give it 4 stars because sometimes we need tags a little more complex and the app couldn't cover everything. Customer service is always available and give quick response to all questions.

MediaMarkt Canarias
Spain
9 months using the app
Shop Circle replied August 26, 2020

Thanks for your review Alice, we appreciate the app can't do it all, but we're glad to hear that it still plays a vital role in managing your orders.

October 16, 2020

Fast, helpful customer service. The tag delay really helped, especially when I use other apps that don't 'play nicely'

Green Acres Nursery & Supply
United States
7 months using the app
Shop Circle replied October 20, 2020

Thanks for the great review Cariel, glad you were able to use our delayed tagging feature to work around the app conflicts.

Edited August 12, 2020

Very helpful app to tag orders, which we use to organize and prioritize orders for pick/pack/ship. The developer has been very responsive in answering questions and open to recommendations to expand the functionality of the app. Recommended!

Lowbrow Customs
United States
6 months using the app
Shop Circle replied August 13, 2020

Thank you for the great review Tyler, glad we were able to advise on using multi-criteria rules to achieve your specific workflow.

January 13, 2020

Great Service and very helpful app for us to pick orders with certain products types in!

It would be even better if you could have multiple If and And rules so that we could have more sophisticated filters.

Thanks!

Ebloggers
United Kingdom
2 months using the app
Shop Circle replied January 22, 2020

Thanks for a great review! We have taken your feedback on board and will include it in the next version of Order Tagger, coming soon!

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Updated 23rd April 2020

We're delighted to announce we have taken your feedback on board and re-launched Order Tagger with multi-variable rules! It also includes many more conditions and options for more sophisticated rules and order filtering :)

November 30, 2020

We were able to tag incoming orders based on existing product tags, as well as filtered Sales Channels, including orders created by 3rd party apps that did not fall into the normal Sales Channel structure. Excellent customer service and response!

Minnesota Historical Society
United States
About 1 month using the app
Shop Circle replied November 30, 2020

Thanks for the great review Jason, glad you've been able to use Order Tagger to do some of the heavy lifting on the backend of your store.