Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation and streamlining of order tagging, particularly beneficial for businesses with multiple inventory locations. It's praised for its reliability, performance, and ease of use. The support team is recognized for their quick response and helpfulness. Features like backdating and speedy order tagging are also valued. Some merchants have successfully used it for several years, attesting to its long-term reliability.

March 31, 2022

I like this app. Super simple to set up tags and it's very accurate. Makes fulfilling easier for us.

The Lazy Hat
United States
Over 2 years using the app
Shop Circle replied March 31, 2022

Thank you for your kind review! Make your life easier is our purpose 🤩. Any other requests you may have, do not hesitate to reach out. We will be happy to help!!

April 28, 2021

We use this app for a number of automation processes. We tag New Customers for example so that we can batch those orders separately and include a Welcome Packet in the box. The app is very robust and the support is wonderful.

Buttercloth
United States
Over 2 years using the app
Shop Circle replied April 28, 2021

Thanks for the great review Bob! Glad it's helping you to identify those first time customers.

November 4, 2020

Solved some critical fulfilment issues. Really powerful and excellent support when it's been needed. Thank you so much!

Perfume Philippines
Philippines
Over 2 years using the app
Shop Circle replied November 5, 2020

Thanks for the great review Ricky! Glad that Order Tagger is able to help with your fulfilment process.

Edited October 30, 2019

One of the best apps installed on our site. Really easy to use and lots of functionality. The support team are great with answering any questions / issues promptly. Highly recommend.

Brewquets
Australia
Over 2 years using the app
September 22, 2021

Order Tagger allows us to easily streamline our ordering and fulfillment process with endless workflows and customized tags. We are able to sort and filter our orders to increase workflow efficiency. Stu at Order Tagger support was extremely responsive and also appears to have an understanding of what e commerce businesses need and the big picture vs other some other apps out there.

Granville Island Delivery Co.
Canada
Over 2 years using the app
Shop Circle replied September 22, 2021

Hi Amanda, thank you for this super kind review. It was a pleasure helping you set up Order Tags for your Delivery Dates. We're pleased to hear that Order Tagger is playing an important part in your efficient workflow. All the best!

January 6, 2021

Awesome and reliable app! It had a huge evolution during time and now is very complete with many options, add/remove tags, AND/OR rules, schedule rules to be active/inactive witg tag removal, Delay option, etc. The support is great too, with nice and fast support. 5*****

MediaMarkt
Portugal
Over 2 years using the app
Shop Circle replied January 6, 2021

Thanks for your great review Marco! Good to see you're using a range of features within the app to identify and tag your orders.

January 3, 2023

Great app, great functionality, wonderful responsive support! The best team! Tags for my orders are put down without any problems.

GERMAN KABIRSKI
United States
Over 2 years using the app
Shop Circle replied January 5, 2023

Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our support team and about our app. This motivates us to keep giving our best! We are here to help you 24/7.

Have a lovely day,
Customer Success Team I Shop Circle

May 4, 2020

Have used this app for a year and it's been smooth sailing. There was only one bug that popped up, and their team fixed it very quickly after I contacted support.

Ready, Set, Food!
United States
Over 2 years using the app
Shop Circle replied May 4, 2020

Thanks for the great review! Glad we were able to get that fixed!

February 26, 2021

Absolutely lightning-fast responses to queries. Great bespoke solutions to specific tasks. Can't recommend Order Tagger highly enough. This is so much better than anything we've used before. Thank you.

Keelham Farm Shop
United Kingdom
Over 2 years using the app
Shop Circle replied February 26, 2021

Thanks for the great review Jonathan, glad we were able to accommodate your requests. I think those additions to the app will be useful for everyone!

March 2, 2023

This app has been absolutely essential for our website. Because we are an online florist, we need to easily sort orders by the customer's chosen delivery date, rather than the order date, to ensure they are fulfilled at the right time. This app automatically tags every order with the customer's chosen delivery date without us having to do a thing, meaning it is simple for us to sort by - tagged with - delivery date. We also use the app to tag each order with different things which makes life so simple when wanting to search for a particuar group of orders.
We have been using the app for almost 3 years and, until today, have never had to ask for support which goes to show how smoothly and efficntly it works! When I needed assistance today, my question was answered extremely quickly and thoroughly. I highly recommend this app!

Scented Narcissi
United Kingdom
Over 2 years using the app
Shop Circle replied March 2, 2023

Thank you for your kind words and for taking the time to review our app. We are delighted to hear you are very satisfied with the functionality of our app and support 😊.

We are always at your service and our team is more than happy to support you in your growth.

All the best with your business,
Customer Success Team I Shop Circle