리뷰 (79)

전체 평점
4.7
평점 수준당 개수
  • 평점의 84%가 별 5개입니다
  • 평점의 10%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 10월 3일

Overall, it is one of the best UI's I've seen on an order tracker. And the customization is great though I do wish it made them have to put an email as well as to get info about the order. I would probably use except that the loading time is about 3 seconds before it even loads on the screen which is not good.

HoloGlow
미국
앱 사용 기간 4일
2024년 8월 5일

Looks good. Just installed it and it looks functionning and everything OK. simple layout, nice URL generated, all good so far. Cannot complain

Norvine
독일
앱 사용 기간 대략 18시간
2024년 9월 18일

Great customer service

Estia Atelier
이탈리아
앱 사용 기간 24일
2024년 2월 26일

app is good but since last week it has been having problems, I only had 8 orders this month and the app is saying that I used up 50 credits?!?! I called the "24/7" chat several times without any response...I'll try to reinstall...hopefully it will be resolved!
This review is mainly due to the support that doesn't exist! When they return I will change my review

Dhamma Brasil
브라질
앱 사용 기간 9개월
답글 VNA DIGITAL LTD개 2024년 2월 27일

Hello, we apologize for the inconvenience you’ve faced in reaching our support team. Kindly consider opening a new live chat ticket within the app, and we’ll promptly address your concerns. Thank you for choosing Ordertracker.

2023년 12월 12일

Hello. I will change this review once this problem is fixed. I cannot contact your support at all. I have been trying for almost two weeks with no response. The 24-hour chat has no response and the emails I have sent have not received a response. My problem is that 40% of my orders are listed as pending and that should not be the case. In Shopify there is a courier listed but for some of the orders the courier shows up as N/A in ordertracker. I do need this problem fixed and a response would be great.

Raydin
미국
앱 사용 기간 5개월
답글 VNA DIGITAL LTD개 2023년 12월 14일

Hello, we apologize for the inconvenience you’ve faced in reaching our support team. Kindly consider opening a new live chat ticket within the app, and we’ll promptly address your concerns. Thank you for choosing Ordertracker.

2024년 3월 14일

I was very well attended to by Chloe and solved my problem!

Moris Ofertas
브라질
앱 사용 기간 3개월
2024년 3월 22일

Very helpful and quick response!

The Stuff Box
멕시코
앱 사용 기간 8개월
2024년 3월 29일

Very nice & easy to navigate order tracking app. The pricing is fair for both sides & everything so far seems to be working just fine. Thanks Ordertracker.

Sacrifice Athletics
리투아니아
앱 사용 기간 대략 2시간
2023년 11월 17일

Service clients très réactif ! merci chloé

lumière & lueur
프랑스
앱 사용 기간 4개월
2024년 4월 24일

1 étoiles en raison du LiveChat support qui ne répond pas. Même le support normal ne répond pas.
Dommage l'application pourrait être très bien mais il y a des problèmes.

- Les suivis de Mondial Relay ne sont pas reconnus.
par exemple: tracking: 96810866
https://www.mondialrelay.fr/suivi-de-colis?codeMarque=CC&numeroExpedition=96810866

- quand on a plusieurs tracking dans une commande, la page de statut de la commande est en Anglais (au lieu du Français).
Et quand on clique le bouton "Suivre ma commande" pour afficher la page de tracking, la page ne donne que le dernier tracking.

Après 4 jours d'attente d'un retour du support, AUCUN RETOUR.
Je désinstalle l'application car vraiment pas au point.
After 4 days of waiting for a response from support, NO RETURNS.
I uninstall the application because it really doesn't work.

Chevaux Passion
프랑스
앱 사용 기간 4일
답글 VNA DIGITAL LTD개 2024년 4월 26일

Bonjour, nous nous excusons pour le désagrément que vous avez rencontré en essayant de contacter notre équipe de support.

Le problème à été résolu et nous avons répondu à vos emails mais le message semble avoir été perdu.

Merci d'avoir choisi Ordertracker.