Recenzje (86)
Zawęź
-
Według oceny
The service is good, but they deduct unpaid orders from your package, which won’t even have a tracking code—you’ll be paying for something you won’t even use. The support is terrible; they neither solve issues nor explain things. To this day, I don’t know how the upsell works. I’ve asked several times, and they don’t even reply.
Hello, we apologize for the inconvenience you’ve faced in reaching our support team. Kindly consider opening a new live chat ticket within the app, and we’ll promptly address your concerns. Thank you for choosing Ordertracker.
Eu estava usando esse app no plano gratuito e fui fazer o teste de 7 dias grátis no plano de 11 dólares do app Order Tracking, porém no sétimo dia desinstalei ele e mesmo assim veio cobrança pra mim, por favor preciso que me façam o reembolso pra mim, pois usei apenas o período de teste gratuito
O app é ótimo e tem muitas funcionalidades, além de melhorar a experiência do cliente também ajuda muito no controle de pedidos. Recomendo!
App Facilitou muito minha vida ficou muito mais fácil rastrear os pedidos suporte muito bom resolvendo problemas de forma rápida e eficiente também
Very good app! the support team is amazing and the app helps me a lot with my customers. I do recommend it
Estamos usando este app em nossa loja Shopify e recomendamos para quem trabalha com produtos físicos. Ele proporciona uma experiência clara e organizada, permitindo que nossos clientes acompanhem as informações do pedido com facilidade. Vale muito a pena!
Funciona super bem, realmente cumpre o que promete. Estou satisfeita!
Using this tracking app since almost year, doing great and easy to use ! Prices are fair comparing to other tracking apps !
Aplicativo muito eficiente, facilitou o rastreamento de pedidos e melhorou a experiência do cliente. O suporte é ágil e prestativo, e as funcionalidades ajudaram bastante no controle logístico da loja. Recomendo.
1. How often do you use Ordertracker?
I use Ordertracker regularly, usually a few times a week, especially when I'm tracking multiple packages from different vendors. It’s really helpful for staying on top of delivery statuses.
2. Would you recommend Ordertracker?
Yes, I would definitely recommend Ordertracker! It’s a convenient tool that makes tracking shipments from different carriers easy, all in one place. It’s saved me a lot of time and hassle.
3. How could we improve Ordertracker?
One area for improvement could be to provide real-time push notifications for status updates, so I don't have to check the app constantly. Additionally, a feature that estimates delivery delays based on historical data would be a nice addition.
that's all, Thank you