Pure Hearts International
Looks like a good app. The obvious reason for there not being more activity here is their failure to develop a simple multi-tiered pricing plan starting with a free plan and several increments between 0 and 100. People like to see things in black and white, up front, and QUICKLY. Otherwise they just move on...there's about 2000 apps and growing in this Shopify app store. You get 60 seconds or less to capture most people's attention.
Wow. It blows my mind how more people are not using this app. The ability to personally thank you to customers with a custom video made for them is an amazing tool. The phone app works great and is very easy to navigate and send personal emails to recent orders. So far I have sent almost 40 thank you videos, with a bunch more being sent out later today and the feedback from customers has been amazing. It is such a simple thing to send a thank you video, and it goes a long way for the customer.
Had a few minor backend issues, but their support staff has been very responsive and helpful. Pricing at $100 a month was out of budget, but they are willing to make a custom package based on your companies needs which is HUGE.
Excited to continue to use this app, thank you!