Ordoro Inventory and Shipping

Integrates my channels perfectly.

The app is easy to use and makes sending tracking to our customers a snap. But honestly my favorite thing about Ordoro is their customer service. They are extremely friendly and fast to respond to questions (Kristen Tan in particular). Hard to find customer service that good.

Ordoro is the best-paid app we use for our business. We’ve used many apps to help us with our sales on Shopify and Etsy, and Ordoro is the only one I can say REALLY works. The app is really easy to use and allows our team members to process orders at different stages. I would highly recommend Ordoro!

I used to create packing slips and shipping labels manually. It took about 20 minutes per order. Now, using Orodoro, I'm ready to ship in in 5 minutes. I simply go to www.ordoro.com and my orders are there waiting for me. A few clicks later, I have the documentation I need to create a shipment.

Ordoro is easy to use and set up, and their customer support is excellent. They really seem to care about making it a smooth customer experience. Highly recommended.

Best solution we've found for self-fulfillment, we do about 1500 packages a month. The pick and pack workflow is intuitive and optionally integrates a bar code scanner, which has massively reduced our error rate. There's a robust rule set on the back end to pre-determine what packages and carriers to use for each package. We also get the best UPS and USPS rates through Ordoro that we've found anywhere, so the app pays for itself. It's hard to put in words how much we LOVE Ordoro! It makes our business possible.

I have multiple warehouses and multiple shipping carriers. Also feed multiple stores into the interface. Makes shipping easy and sends tracking numbers back into all my stores across shopify and ebay. Very nice application.

Ordoro has been a very easy to use platform and we're happy that it integrates with all of our marketplaces, including Shopify. It pushes inventory stock levels and shipping information on a regular basis so it's always synced.

Great app for shipping! Handles everything easily and saves a ton on shipping costs!

Updated: 11-17-2014

I had original given this app 2 stars for struggles I had setting it up for the first time. I started by saying the app shows promise, but that could only give 2 stars due to the difficulty I had in setting it up. I tried to call (outside of business hours), but did not attempt to email because of past experiences with other online companies / apps I did not expect to get an email back until after the weekend was over.

Within an hour of submitting my original review, the co-founder emailed me in a professional manner, and offered solutions to the challenges I was having, apologized for my troubles understanding how to set up the product, and even politely clarified that they do offer support on evenings and weekends via email. It's only the phone support that has regular hours. So if you need help and cant reach them on the phone, send an email, they actually respond quickly, which can be validated in other reviews by other clients.

I now have the app set up and working correctly, and as an experienced shipper who has used a lot of different tools over the years, I can say this is one of the easiest apps to use once set up. It's clean layout doesn't give you too many choices, and they use large call outs and buttons to make it clear what your next step in the workflow is. The realtime price comparisons for different services is quick and accurate (I spot checked against USPS tables for the commercial rates promised).

I'm very comfortable giving this a 4 star rating today, and after I've used the product for a month or so I'll update this review again if I am impressed enough to give that 5th star.

Please note that I only use this for USPS (with their free Endicia supplied account) so can't speak to the other carriers integrations.

Overall I would recommend this to other shop owners wanting to save time (no more copy and paste!). If you don't screw the setup like I did, you can be up and using this in about 15 minutes.

Ordoro hit's every mark of excellence. It's super easy to use, the customer service is stellar & it's feature rich. As an added bonus, it is based in the greatest city in America! Austin, Tx! Thanks for all your services Ordoro!!!!