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Great App. If you do anything with drop shipping this is the app for you. Sends an email to our vendor with one click.
I use several apps and this one provides the most comprehensive support, though I rarely use them, as this is the most trouble free app we currently operate under and we use many.
It will also track inventory in multiple locations if you need it. We drop ship, manage two locations and it keeps us on our toes with restocking.
Well worth the look...
We've been with Ordoro for many years now. They were the only solution at the time that could seamlessly integrate with a growing business with both warehouse stock and drop ship needs. Over the years, they have been flexible and partnered with us during the good times and bad. The customer support is fantastic and timely. You won't regret growing your business with Ordoro!
Thank you so much for taking the time to write such a wonderful review about your experience with Ordoro. We greatly appreciate your long-standing partnership and your kind words. It's truly an honor to have supported the growth of your business and we're looking forward to many more years together!
Ordoro works well as a general platform, and for USPS deliveries we recommend. However if you link your Fedex account be wary that the rates quoted by Ordoro are an ESTIMATE only. What Ordoro tells you that you pay for a Fedex label, and what Fedex actually charge you are two totally different things. From our experience Fedex can charge up to double what is shown when you 'pay' for Fedex shipping via Ordoro. This does not seem to be made clear - our impression was that when paying for a label this was the actual cost you pay - but its not the case. Its only a month later when you get your Fedex bill and compare it back to Ordoro do you realize the shipping cost is much higher than expected. Also we were getting charged a new $3 per order 'pickup' fee by Fedex via Ordoro for every order which was a surprise and not shown on the label generator or communicated in any way. We ship via a 3PL warehouse and never have this charge when using our Fedex account directly, so to suddenly get these extra charges without any for-warning was a shock as the charges add up quickly. In summary the app works ok, but be very wary when using for Fedex (and probably also UPS) shipments as your costs could skyrocket.
The system works great for orders and the shipping. We use it heavily for our orders and shipping and it has been easy to adjust and work with it.
Customer support is easy to work with and they work with you to get things sorted. Updates and fixes are done quickly and efficiently. Over all a good experience!
Ordoro is very easy to use and their customer service team is always extremely helpful in the event any questions or problems come up. Very happy with the platform and the service!
I've been using Ordoro for over 2 years now and it has saved my business a lot of time and money. My support questions have always been answered quickly. Great product and company.
dan
Update: After using the service for 6 years I can tell you that this is by far the best shipping solution we have found for Shopify. The workflow is simple and intuitive, the user interface is seamless and neat, and the customer service is absolutely wonderful. I don't think we've ever had a major issue with the program, but the Ordoro team was always helpful giving us a rundown of changes after any program updates. We strongly recommend getting an Ordoro Pro account for any business with medium to heavy shipping traffic as the dropshipping and kitting options are great for large inventories. Give Ordoro a shot!!!
This is a great app. It's intuitive and works seamlessly with Shopify. The biggest plus for our company is the stellar customer support. We get help instantaneously; real help, not some bored programmer, but people with their synapses firing who are patient and willing address problems and train our staff.
You want your shipping program to keep inventory and talk to your shopping cart ... so the marriage between the two has to be squabble free. Shopify and Ordoro make a great couple!
I was having problems formatting our logo on the packing slip in Ordoro. Every time I would upload it, it would take up half the page, regardless of the size of my image. I contacted Orodoro’s support team and Inna solved the problem for me. She was very efficient and helpful and it was very appreciated! Now our packing slip looks great!
Two components factor into a superb app: 1) customer service; and 2) app quality. Ordoro excels at both. I installed the free version. So let's face it, you would think the company would have little incentive to help troubleshoot my issue. But to my pleasant surprise, my E-mail inquiry had a detailed response in less than one business day, and the bug was resolved. The app helps me manage and choose which shipping method to pick, which is the most important feature for my start up. Integration is seamless with Shopify. I can only imagine what I have to look forward to once I'm a "paying" customer (too small right now to need the upgrade). Keep it up, Austin.
I stumbled into ecommerce after a successful Kickstarter. While I had a fairly solid idea of where I was going with the product itself, many of the other things vital to running a business were rather touch and go, especially in the beginning.
Shipping the units out to customers was one of the bigger time sinks early on. We were printing USPS labels individually through the USPS store and we were manually entering our customer's address information. In one of our earliest mishaps trying to automate all of this, I ended up having to stick $10 worth of postage on some flat-rate boxes for a total of about 8 different stamps each.
When we discovered Ordoro, it was a dream come true from a shipping standpoint. Our orders instantly imported directly from Shopify and were ready to ship out with only a few clicks. We've since added an Amazon seller account into the mix and Ordoro continues to save us time in our day to day shipping process.
Try them out for free, you wont be disappointed!
Great App, makes everything easier.I wouldn't be able to handle all my shipping without this app.