Ordoro Inventory & More

Decent idea. Horrible execution. If I could give it -5 stars I would.

This is "simple UI, happy path" shipping software. Which would be great except it doesn't work. You're paying for software that intentionally doesn't have the bells and whistles that shipstation has, an easy interface. The kind of interface that is easy to turn into a mobile app, or navigate on an iphone. However, the decision to write the software using javascript modals means it is completely broken on mobile. So much for happy path.

The decision to make this a javascript browser side app also means that search is painfully slow after you have more than around 500 orders.

Syncing with your shopify store is problematic at best. Orders that are cancelled in shopify sometimes actually cancel in ordoro, other times they don't. Meaning you have to enter the cancellations twice or risk sending out product that wasn't paid for.

There is no mechanism to bulk edit the insurance amount, anymore. We sell some items at $105. We have to go through and print the labels on each of them individually or pay an extra $3 per shipment. The kicker here is they actually had this feature and it was working, but they decided to remove it. The removal actually created a horrible bug where every order got insured for the last insurance amount you manually entered. This bug was active on the site for about two months. Are they even testing this software?

And, while we're talking about insurance. They have the scummiest feature of defaulting you to their insurance provider, no matter how many times you select "carrier insurance."

No role based access to information -- we're an open company, but there's a limit to which I want my 3rd party fulfillment center to know my full sales data.

In the end we had to go back to buying every label individually.

And finally, once we decided to switch to a more full featured software package (shipstation), they locked our account as we were over the free limit -- never mind that we'd paid for the full month already and had merely opted to not renew. Yet another simple use case they didn't write the software to handle.

Overall, once you're bigger than their free tier you're better off using shipstation. If you try to use it after that point, you're just accruing technical debt that will come back to bite you eventually.

Go with shipstation. Same price, but actually usable.

Have to say Ordoro has made our lives so much easier. We normally ship 20-30 packages per day, but some sale and special days, we hit 2-300, and not only does the app work with our Shopify Store, it easily integrated with Amazon, Etsy, Ebay and all our other channels. It makes shipping so easy... three/four clicks, and our little label printer just spits out nice easy labels. I have played a little bit with some of the others, but really found Ordoro easiest and smoothest. The support they have provided on the two occasions we have needed it, was first rate, fast, and very friendly. This is truly our one "must have" app... Thanks Ron

Out of the shipping an inventory management Ordoro is by far the best! Great simple clean interface and low prices!

Where to start... Ordoro is the backbone of our business operations. We dropship a large variety of products and this inventory, shipping and dropshipping management toolkit gives us confidence to scale our business without building a very expensive information system of our own. The seamless integration between Shopify and Ordoro makes this platform a no brainer inventory management solution for Shopify users.

The software and user-friendly interface is perfect for my business! all my orders get sent to Ordoro quickly and the shipping is way too easy! What I love most about Ordoro is their customer service. If I call, someone picks up immediately, If I send an email, someone responds within minutes! The pricing plan is extremely reasonable compared to others out there. Well played, Ordoro. Well played.

Ordoro is a game changer! I had been searching for an inventory management program that could sync inventory between Shopify & Etsy for over a year and a half. After trying a couple of other platforms, Ordoro was the clear winner. Very easy to use and set up, but the best part by far is their customer service. They are super quick to respond and help you in everything for getting set up to any snags you hit along the way. Worth every penny of the monthly service fee.

I am using Ordoro, after trying them last year for a while and than dropping them, have found them now to be a great shipping channel.

I sell on my web site, Amazon, eBay, Etsy and hopefully have some sales this year on Shopify.

Ordoro collects all but my web site, which I enter manually.

Than I can pick between USPS (which runs via Endicia), UPS or Fedex. Whoever is cheapest gets the shipment, great for me, as some shipments are 2-3 pound some 30 pound. (I ship live plants).

Very happy with Ordoro. I save more than the $25 a month fee easy in the spring, summer and fall.

Wolfgang

This is the perfect shipping app!! I had tried another app first and when it came time to print a label for an international order, it was ridiculous...next to impossible to figure out! I installed the Ordoro app and it has been an absolute breeze working with international and US orders! User friendly and completely efficient! This really streamlines processing orders and getting them shipped. I couldn't be happier! I'm would 100% recommend this app to anyone! Great job! :)

Is it so hard to make this process easy? I guess not! This was just simply a practice in frustration. I thought I had tried the worst until i got to Ordoro. Congrats guys! You are now the worst shipping program I have tried.

Back to my non-integrated shipping solutions for me until I can find something that actually works as advertised.

Ordoro has been wonderful both in function and support. Ordoro has simplified our inventory tracking and has made creating packing slips, purchase orders and shipping labels a breeze. Customer Support has been readily available and prompt in answering questions and resolving issues. Can't say enough good things about this App!