Ordoro Inventory & More , 89 reviews

Ordoro has been such a helpful tool in streamlining our workflow across several sales channels. Plus, our shipping rates through Ordoro are better than the discounted rates we had negotiated directly with carriers! But what really sets Ordoro apart is the exceptional customer service – super fast, super friendly.

Ordoro has been a game-changer. We were looking for a software solution to help our team manage inventory more efficiently, reduce picking times and errors, and speed up order fulfillment. In our pursuit, we discovered Ordoro, a software that catered to our unique needs. With its array of features, including bulk printing, shipping presets, automation rules, and advanced pick and pack workflows, Ordoro became our ideal partner.

This synergy became most evident during peak season, when our team leveraged Ordoro’s pick lists, allowing our team to grab a hundred orders at once. This not only significantly reduced order-picking time but also bolstered accuracy, empowering our team to achieve more.

However, what truly sets Ordoro apart extends beyond its features. Right from our very first interaction with their Sales team, they not only understood our business but also had a personal connection, as Brian, their Sales Director, was a customer of ours. This personalized touch sealed the deal. As time went on, our initial positive impression only grew stronger. Unlike other competitors whose support tends to dwindle after onboarding, Ordoro's support remained constant. We had the privilege of connecting with a live person whenever needed, without the hassle of help desk tickets. Their support team not only addressed our immediate concerns but also played a role in enhancing our operational processes. Ordoro's support team alone is such a differentiator!

-Aaron

Best solution we've found for self-fulfillment, we do about 1500 packages a month. The pick and pack workflow is intuitive and optionally integrates a bar code scanner, which has massively reduced our error rate. There's a robust rule set on the back end to pre-determine what packages and carriers to use for each package. We also get the best UPS and USPS rates through Ordoro that we've found anywhere, so the app pays for itself. It's hard to put in words how much we LOVE Ordoro! It makes our business possible.

We've been with Ordoro for many years now. They were the only solution at the time that could seamlessly integrate with a growing business with both warehouse stock and drop ship needs. Over the years, they have been flexible and partnered with us during the good times and bad. The customer support is fantastic and timely. You won't regret growing your business with Ordoro!

We love Ordoro! Their team is always looking for ideas to streamline the shipping experience and we are just amazed at all the capabilities. Their team was able to create a custom packing list and did such a great job!

We have a specialty coffee equipment business in Canada and have been using Ordoro for months now. Since we started, our product line and customer base have grown, bringing with it challenges in inventory management. Using Ordoro helped provided a robust platform to efficiently track our stock levels in real-time across multiple sales channels.

After trying different inventory management programs, we have decided to stay with Ordoro. Inventory management is easy to use and very straightforward. What also keeps us with Ordoro is the support provided by their team. We had great assistance from Brian and Kyle. They've been attentive, addressed our questions, and ensured that our needs on the platform were met.

If you're trying to improve your inventory management and save time, you should get in touch with Ordoro. We're excited to use the program and confident it will grow with us.

-Café Fabrique

The system works great for orders and the shipping. We use it heavily for our orders and shipping and it has been easy to adjust and work with it.
Customer support is easy to work with and they work with you to get things sorted. Updates and fixes are done quickly and efficiently. Over all a good experience!

Ordoro is very easy to use and their customer service team is always extremely helpful in the event any questions or problems come up. Very happy with the platform and the service!

I've been using Ordoro for over 2 years now and it has saved my business a lot of time and money. My support questions have always been answered quickly. Great product and company.

dan

Update: After using the service for 6 years I can tell you that this is by far the best shipping solution we have found for Shopify. The workflow is simple and intuitive, the user interface is seamless and neat, and the customer service is absolutely wonderful. I don't think we've ever had a major issue with the program, but the Ordoro team was always helpful giving us a rundown of changes after any program updates. We strongly recommend getting an Ordoro Pro account for any business with medium to heavy shipping traffic as the dropshipping and kitting options are great for large inventories. Give Ordoro a shot!!!

This is a great app. It's intuitive and works seamlessly with Shopify. The biggest plus for our company is the stellar customer support. We get help instantaneously; real help, not some bored programmer, but people with their synapses firing who are patient and willing address problems and train our staff.

You want your shipping program to keep inventory and talk to your shopping cart ... so the marriage between the two has to be squabble free. Shopify and Ordoro make a great couple!

I was having problems formatting our logo on the packing slip in Ordoro. Every time I would upload it, it would take up half the page, regardless of the size of my image. I contacted Orodoro’s support team and Inna solved the problem for me. She was very efficient and helpful and it was very appreciated! Now our packing slip looks great!