Ordoro Inventory & More

Ordoro has been such a helpful tool in streamlining our workflow across several sales channels. Plus, our shipping rates through Ordoro are better than the discounted rates we had negotiated directly with carriers! But what really sets Ordoro apart is the exceptional customer service – super fast, super friendly.

We've been with Ordoro for many years now. They were the only solution at the time that could seamlessly integrate with a growing business with both warehouse stock and drop ship needs. Over the years, they have been flexible and partnered with us during the good times and bad. The customer support is fantastic and timely. You won't regret growing your business with Ordoro!

Ordoro works well as a general platform, and for USPS deliveries we recommend. However if you link your Fedex account be wary that the rates quoted by Ordoro are an ESTIMATE only. What Ordoro tells you that you pay for a Fedex label, and what Fedex actually charge you are two totally different things. From our experience Fedex can charge up to double what is shown when you 'pay' for Fedex shipping via Ordoro. This does not seem to be made clear - our impression was that when paying for a label this was the actual cost you pay - but its not the case. Its only a month later when you get your Fedex bill and compare it back to Ordoro do you realize the shipping cost is much higher than expected. Also we were getting charged a new $3 per order 'pickup' fee by Fedex via Ordoro for every order which was a surprise and not shown on the label generator or communicated in any way. We ship via a 3PL warehouse and never have this charge when using our Fedex account directly, so to suddenly get these extra charges without any for-warning was a shock as the charges add up quickly. In summary the app works ok, but be very wary when using for Fedex (and probably also UPS) shipments as your costs could skyrocket.

The system works great for orders and the shipping. We use it heavily for our orders and shipping and it has been easy to adjust and work with it.
Customer support is easy to work with and they work with you to get things sorted. Updates and fixes are done quickly and efficiently. Over all a good experience!

Ordoro is very easy to use and their customer service team is always extremely helpful in the event any questions or problems come up. Very happy with the platform and the service!

I've been using Ordoro for over 2 years now and it has saved my business a lot of time and money. My support questions have always been answered quickly. Great product and company.

dan