SC Back in Stock Restock Alert , 172 Rezensionen
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Buggy and their server is dead slow. Support responds but often with canned responses, doesn't really feel like a partnership as with some other developers. I've had an ongoing issue which has not been fixed and the message is 'all will be fixed in the new version'... that has not appeared for 6 months. I'm out and moving my business elsewhere.
Thanks for your review. Our support team always investigate each issue individually, so I'm sorry if you feel like you've had canned responses and that they weren't able to resolve your issue on this occasion.
Kind regards
Eastside Co
The app itself works great, but it really doesn't support variants. A customer can request a notification by variant, however, when the notification goes out, the notification is all about the product. For example, the subject line says "Your Legging is back in stock". Absolutely NO mention that the BLACK Legging is back in stock. Then the photo that is in the email is the main product image (not necessarily the black one). The ONLY place it even mentions the variant is in the body of the email, but let's face it, we don't all read everything. I asked them if they could at least put the photo of the variant color and they said that option wasn't available. So, you say you support variants, but you really don't!!
Their support made my visual dreams come true whit patient and the app looks so clean in our store now. I haven´t got many clients to use it yet but i did some quick testes and it works perfectly!
Hi there
Thanks for your review of the app! We're glad it's working well for your store, and no doubt you'll have many more clients to use it soon. Good luck with your store.
Kind regards
Eastside Co
Really great app and the support is very helpful. Integrated awesomly into my theme and easy to translate. Thanks!
Looks and works great, no issues. Thank you
Excellent app. I used this on Skin Care By Suzie. https:www.skincarebysuzie.com worked perfectly
Awesome functionality as well as customer service. Team were friendly and professional. Thank you for the help.
Thanks for your review - we're glad NBIS is helping your store! Don't forget to check out Cart Convert in the app store which may also be of use to you.
Kind regards
Eastside Co
It works perfectly and the technical support is great! They solved my problem very quickly, I really recommend this plug-in.
Many thanks for the great review :)
Best
Eastside Co
Been using it for a few months because we are stuck with it since customers started waitlisting our products. One, it is incredibly slow and crashes nearly every single use. Two, it does not let you send to just one SKU, its actually quite random how it decides to send the alerts, you definitely cannot control it much within the app. Limiting this to three, sometimes it just decides not to send the alert to the customers at all... still not able to determine why this happens.
It was working nicely but all of a sudden it stopped sending emails when we hit the bell icon to send the notification. Hoping this can be fixed,
Hey there
Thanks for the review and sorry you're having issues. Our support team have now got in touch with you and are in the process of resolving it. If you could update your review once it's sorted for you, that would be great.
Best
Eastside Co