SC Back in Stock Restock Alert
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This app does exactly what we need it to do! I was thrilled that the developer would do the installation for me, so I did not have to spend any time getting the app running initially. Since that time, I have had a couple bugs with the app that were related to my theme, and Elicia has been extremely responsive and helpful in getting those minor issues fixed. The entire interface, on both the user and admin side, is completely intuitive, and I am very happy with the emails that are sent out to customers when products are back in stock. I highly recommend this app!!
Buggy and their server is dead slow. Support responds but often with canned responses, doesn't really feel like a partnership as with some other developers. I've had an ongoing issue which has not been fixed and the message is 'all will be fixed in the new version'... that has not appeared for 6 months. I'm out and moving my business elsewhere.
Thanks for your review. Our support team always investigate each issue individually, so I'm sorry if you feel like you've had canned responses and that they weren't able to resolve your issue on this occasion.
Kind regards
Eastside Co
Danin has been extremely helpful in solving our query. App is working absolutely fine and perfectly fits the aesthetics of my website.
Hello there,
We're pleased to hear that you've had a favorable experience with our SC Back in Stock & Restock Alerts app and with Danin in particular. Your kind comments really mean the world to us. We're also glad to know that you find our app well-integrated and matching the aesthetics of your website. This is what we strive for!
However, we believe that there's always room for growth. So if there's any specific area where you see a potential for us to improve or any suggestions you'd like us to consider, please don't hesitate to let us know. We're absolutely grateful to have patrons like yourself guiding us with their valuable insights.
Thank you for your generosity of spirit and for taking the time to leave us a 5-star review. We appreciate your support more than we can say.
Best regards,
The Shop Circle team
The app itself works great, but it really doesn't support variants. A customer can request a notification by variant, however, when the notification goes out, the notification is all about the product. For example, the subject line says "Your Legging is back in stock". Absolutely NO mention that the BLACK Legging is back in stock. Then the photo that is in the email is the main product image (not necessarily the black one). The ONLY place it even mentions the variant is in the body of the email, but let's face it, we don't all read everything. I asked them if they could at least put the photo of the variant color and they said that option wasn't available. So, you say you support variants, but you really don't!!
Their support made my visual dreams come true whit patient and the app looks so clean in our store now. I haven´t got many clients to use it yet but i did some quick testes and it works perfectly!
Hi there
Thanks for your review of the app! We're glad it's working well for your store, and no doubt you'll have many more clients to use it soon. Good luck with your store.
Kind regards
Eastside Co
Great app easy to install and use
Really great app and the support is very helpful. Integrated awesomly into my theme and easy to translate. Thanks!
Looks and works great, no issues. Thank you
Excellent app. I used this on Skin Care By Suzie. https:www.skincarebysuzie.com worked perfectly
Awesome functionality as well as customer service. Team were friendly and professional. Thank you for the help.
Thanks for your review - we're glad NBIS is helping your store! Don't forget to check out Cart Convert in the app store which may also be of use to you.
Kind regards
Eastside Co