SC Back in Stock Restock Alert
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Been paying $5 a month for years only to figure out that they have sent 0, yes ZERO, messages all of these years. 6,000+ messages have been pending. I expect them to reach out to me in this case and explain there is an issue instead of me having to figure out that thier app is not working. I am sure they will claim that I didn't do setup correctly or didn't do some action but why take my money all of these years and do nothing to help me?
Hi there,
We sincerely apologize for the frustration you’ve experienced. We have issued full refund for the months you've been charged.
We also want to resolve any issues you've faced, but we couldn’t find any record of your store reaching out to our support. We’d appreciate if you check your email so we can figure out what had happened.
Kind Regards,
Th SC Team
App works great. had small issue after update, and support helped me straight away and very friendly!
Fantastic experience so far! I had an intro call with Tarik Selimović to learn about the widget and ask some questions – he was super helpful and knowledgeable. I then installed the widget into my theme. After using some of the customisation options available, I contacted Tarik by email to ask for some extra help – to align the widget with my branding (I wanted to make some extra changes, over and above the immediately available customisation options in the app). He was very efficient and passed my request onto the correct team straight away. In almost no time at all, I now have a customised widget that looks great on my website. Super happy. Thank you!
App easy to use and set up. I had some little troubles that the support team helped fixing in very short time.
The free version has a lot of functions including multilanguage which is very nice.
It's just: I installed it yesterday and already encountered so many problems. I am constantly chatting with the support and it's slowing me down.
the customer service person Deepa was very helpful and solved my issue and answered all of my questions.
The importance of back in stock notifications is VERY important to me as we sell-out and continually have new items arriving monthly. The app is important and fortunately the team has been helpful as well the few times I've needed assistance they are quick to reply and resolve.
They don't integrate with category level, no one is going to click a product that says out of stock on category level.
Disappointing app. It's not built for Shopify at all. Unable to trigger any Shopify flow (including emails). Integrations are super limited. App is unable to request first name in any form - only email.
Had a call with the product manager, was very informative, easy to understand and was also very patient with me. This app was needed for my website and fits in perfectly and is easy to use.