SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

리뷰 (201)

전체 평점
4.6
평점 수준당 개수
  • 평점의 78%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2023년 7월 6일

The support provided was excellent. Every time I requested assistance with the configuration, I received either a video tutorial that explained the process and made it simple for me, or they would even offer to handle the configuration themselves, which was even better. A big thank you to Nejla for her assistance. The app works great and was easy to install.

Heaven's Door
미국
앱 사용 기간 3개월
2023년 12월 20일

Awesome app!
I had some minor problems, but after a quick video consultation with Tarik, the application was fixed and works as good as before

Westernowo
폴란드
앱 사용 기간 3개월
2017년 5월 10일

So far I'm more than happy with the app. Customer Service is great and I always got immediate replies. The best you can get for a start up's budget.

Lesstoolate
독일
앱 사용 기간 3개월
2023년 11월 15일

I'm glad I found this app, exactly what I was looking for and support was very helpful when I contacted them!

Muse Jewelry
미국
앱 사용 기간 2개월
2018년 2월 2일

Easy to use, customer service is excellent and very quick to respond and assist.

Really enjoying the ability for people to sign up for SMS notifications. Very effective.

Own Saviour
영국
앱 사용 기간 2개월
2017년 8월 24일

Love this service! They are super responsive and willing to work with you on the design and layout of how the message will look! Highly recommend!

Pushr
캐나다
앱 사용 기간 2개월
2021년 2월 9일에 편집됨

I changed to other apps that are easier to use with faster customer service even on weekends. I have edited this review after got a reply from the developer of the app. Changed my review from 2 stars to 4 stars.

Gearevo
말레이시아
앱 사용 기간 3년 초과
답글 Shop Circle개 2021년 2월 9일

Hi

We're sorry you found the app hard to use. Our support team work UK office hours Monday to Friday - after you contacted them on Saturday 6th Feb, they replied to you on Monday 8th Feb but had no response back from you. I can see you've tried another app in the meantime, but if you'd like any assistance with NBIS, just reply to their email.

10/02/21 - thank you for updating your review - we appreciate it. If you decide to try any of our apps in the future, just get in touch and we'll be happy to help!

All the best

Eastside Co

2019년 4월 11일

This has worked really well for our shop, and the support has been amazing. They were even able to quickly add code so that only some of our items got the "Back in Stock" capability on them. Perfect, and great for customer service

Cary Quilting Company
미국
앱 사용 기간 대략 2개월
답글 Shop Circle개 2019년 4월 11일

Thanks for taking the time out to write a review of Now Back in Stock, and we're really pleased you've been happy with both the app and the support. We hope it continues to help you capture lots of additional revenue!

Best

Eastside Co

2019년 10월 4일

Delayed notifications which happen too frequently - customers only receive notifications 18 hours + later. It's a problem with high in demand restocks that tend to sell out quick; by the time the customer who signed up to be notified ONCE then product is back in stock receives their notification, the item is sold out again resulting in an unhappy customer who feels it's unfair practice by the business. This app is not worth unhappy customers, will be looking for another app.

Fashion Police
남아프리카
앱 사용 기간 3년 초과
답글 Shop Circle개 2019년 10월 4일

Hi - thanks for taking the time to review the app and we're really sorry you had the experience you described.

The delayed notifications in your instance of the app this week was a technical issue, which has now been identified and fixed by our support team. I've sent you an email separate to this message - if you'd like to try the app again free of charge for a month (including SMS alerts as well as the email plan you were on before) please reply to my message and I'll organise that for you today.

Kind regards

Eastside Co

2017년 7월 10일

Easy setup. Simple and effective. Great support and fast response time. Very happy!

Deathwish Inc
미국
앱 사용 기간 대략 2개월