SC Back in Stock Restock Alert

We started out absolutely loving this App and the great support. However, we had an issue about a month ago that we contacted them to urgently look into and haven't received a single reply. We have sent at least 4 follow up messages and still have not had a reply. Very disappointing; we are now looking into an alternative.

Must have app if you have items moving in and out of stock....and Matthew is very very helpful. He will do all the customization you need, to match it up to your theme.

After trying out a few Out of Stock notification app, I have found the perfect app for me . The customer service at Now Back in Stock has been very helpful. Especially Louis who helped with the installation and fixed a few minor tweak to my site layout. I highly recommended trying this app!

Absolutely love this app! It offers a great way to stay in touch with customers when products are sold out and the price is very reasonable. I was unable to install it myself (couldn't figure it out). Contacted Matt at support and it was installed perfectly to match my theme without any problems. Excellent support, great app. Couldn't ask for any better. Highly recommend it! - Alexandria, www.blowoutboutique.ca

I like that my customers can alert me if they are interested in an item that is out of stock. Customer service was great. Thanks Louis E.

Useful customer support. I'm on the free plan, and Nitesh (once he understood the issue properly) sent a helpful screen recording of an option to try for my issue - which I hadn't spotted because it needed to be scrolled to and wasn't obvious on my screen. To get to that stage took an hour, but in the end I got a really useful bit of user info.

The only thing I'd change about the app is to make the pop-up on out of stock items less intrusive, perhaps by allowing a delay timer on it appearing.

Seems to work well, and has generated sales. A great service for my online customers, and time-saver for me as a micro-business!

This app does exactly what we need it to do! I was thrilled that the developer would do the installation for me, so I did not have to spend any time getting the app running initially. Since that time, I have had a couple bugs with the app that were related to my theme, and Elicia has been extremely responsive and helpful in getting those minor issues fixed. The entire interface, on both the user and admin side, is completely intuitive, and I am very happy with the emails that are sent out to customers when products are back in stock. I highly recommend this app!!

Buggy and their server is dead slow. Support responds but often with canned responses, doesn't really feel like a partnership as with some other developers. I've had an ongoing issue which has not been fixed and the message is 'all will be fixed in the new version'... that has not appeared for 6 months. I'm out and moving my business elsewhere.

The app itself works great, but it really doesn't support variants. A customer can request a notification by variant, however, when the notification goes out, the notification is all about the product. For example, the subject line says "Your Legging is back in stock". Absolutely NO mention that the BLACK Legging is back in stock. Then the photo that is in the email is the main product image (not necessarily the black one). The ONLY place it even mentions the variant is in the body of the email, but let's face it, we don't all read everything. I asked them if they could at least put the photo of the variant color and they said that option wasn't available. So, you say you support variants, but you really don't!!

Their support made my visual dreams come true whit patient and the app looks so clean in our store now. I haven´t got many clients to use it yet but i did some quick testes and it works perfectly!