SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

Omtaler (201)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 78 % av vurderingene er 5 stjerner
  • 7 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
4. oktober 2019

Delayed notifications which happen too frequently - customers only receive notifications 18 hours + later. It's a problem with high in demand restocks that tend to sell out quick; by the time the customer who signed up to be notified ONCE then product is back in stock receives their notification, the item is sold out again resulting in an unhappy customer who feels it's unfair practice by the ...

Fashion Police
Sør-Afrika
Over 3 år bruker appen
Shop Circle svarte 4. oktober 2019

Hi - thanks for taking the time to review the app and we're really sorry you had the experience you described.

The delayed notifications in your instance of the app this ...

13. juli 2018

The app itself works great, but it really doesn't support variants. A customer can request a notification by variant, however, when the notification goes out, the notification is all about the product. For example, the subject line says "Your Legging is back in stock". Absolutely NO mention that the BLACK Legging is back in stock. Then the photo that is in the email is the main product image (not ...

Teesbytina
USA
Over 1 år bruker appen
6. mai 2020

It was working nicely but all of a sudden it stopped sending emails when we hit the bell icon to send the notification. Hoping this can be fixed,

withinUs Natural Health - Canada
Canada
5 måneder bruker appen
Shop Circle svarte 7. mai 2020

Hey there

Thanks for the review and sorry you're having issues. Our support team have now got in touch with you and are in the process of resolving it. If you could update ...

10. januar 2020

The app has stopped working on my site. Notifications are not being sent as items restock, even with the manual prompt to send them. I have also reached out to your team three times asking for assistance without hearing anything back. Based on the other reviews, I checked all my spam folders to see if I was missing the responses. But, nothing has come through.

SeaworthyPDX
USA
4 måneder bruker appen
Shop Circle svarte 14. januar 2020

Hi there

Thanks for getting in touch. I understand our support team messaged and addressed the problem you were having, so hopefully the issue is resolved. If all is well, it ...

15. april 2021

Not working good and support takes too long. I have been using the app for days but its not 100%. Also e-mails notification delay to be delivery to costumers when I restock the item. I have been trying get it solved with support but they keep saying devs are working on my issue. It has been more than 20 days now, my free trial period its over and I am already being charged and the app it's not ...

Proa
Brasil
27 dager bruker appen
Shop Circle svarte 15. april 2021

Hi there

Thanks for your review and we're sorry you've been having issue with the app. We're in the process of migrating to a new server, which will improve the speed of the ...

26. mars 2019

Watch out. The 14-day trial is only for the basic email-only version, although nowhere on the page does it say that. I was tricked into spending $$ to get the app. After auto-installation, the notification box did not appear in a logical position, so I reached out to support for help on these two issues. A basic non-response was given to my concerns. Furthermore, I cannot seem to be able to test ...

MinxStar
USA
4 dager bruker appen
Shop Circle svarte 27. mars 2019

Thanks for taking the time to write a review of Now Back in Stock.

We agree that it wasn't clear enough that the 14 day trial relates to the email only plan. We have now ...

4. oktober 2019

Recently subscribed to this app. It falsely claims that "it might take a few minutes until all updates are sent". I'll give it a few more hours and take my business elsewhere. The issue is clearly not resolved.

Saucey Farms & Extracts — Official Merchandise
USA
Rundt 1 time bruker appen
Shop Circle svarte 7. oktober 2019

Hi - I'm sorry you experienced an issue with the app. If you had problems with notifications being delayed in the end, please let us know via our support email address and we ...