SC Back in Stock Restock Alert
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Must have app if you have items moving in and out of stock....and Matthew is very very helpful. He will do all the customization you need, to match it up to your theme.
Support has been very helpful. I am really impressed with customer support. Quick to answer and all questions were answered. Very friendly
After trying out a few Out of Stock notification app, I have found the perfect app for me . The customer service at Now Back in Stock has been very helpful. Especially Louis who helped with the installation and fixed a few minor tweak to my site layout. I highly recommended trying this app!
Thanks for your great review of our app! Louis says thank you for the personal shout out as well, very much appreciated. Don't forget to check out some of our other apps in the store.
Kind regards
Eastside Co
Absolutely love this app! It offers a great way to stay in touch with customers when products are sold out and the price is very reasonable. I was unable to install it myself (couldn't figure it out). Contacted Matt at support and it was installed perfectly to match my theme without any problems. Excellent support, great app. Couldn't ask for any better. Highly recommend it! - Alexandria, www.blowoutboutique.ca
Not working good and support takes too long. I have been using the app for days but its not 100%. Also e-mails notification delay to be delivery to costumers when I restock the item. I have been trying get it solved with support but they keep saying devs are working on my issue. It has been more than 20 days now, my free trial period its over and I am already being charged and the app it's not working good. Not a good experience.
Hi there
Thanks for your review and we're sorry you've been having issue with the app. We're in the process of migrating to a new server, which will improve the speed of the notification delivery but it will just take some time for testing etc.
Best wishes
Eastside Co
One of the best apps I've come across on Shopify. Ticks all the boxes for alerting customers for products that are back in stock. I had a technical issue as i didn't know how to set it up. The team responded very quickly to my message and they resolved the issue for me within minutes.
Highly recommend to anyone looking. Such bonus perks on their plan setups
Great app easy to install and use
Paying peanuts for the app so don't be surprised if you're getting lukewarm support.
I've asked for help to customise the email notification. Also asked if we can receive a test email. The out of stock form is also not appearing on selective product pages.
Took them 5 days to tell me to clear browser cache and use my own CSS stylesheet to customise the form. Well done, East Side Co.
Hi Good Dog People
I'm sorry you felt our support wasn't you were expecting. I've reviewed the email correspondence with our support team - the latest email from us was this morning, and it looks like it resolved the questions you had. If you need any further help or have more questions, just reply to the latest message.
Kind regards
Eastside Co
This app does exactly what we need it to do! I was thrilled that the developer would do the installation for me, so I did not have to spend any time getting the app running initially. Since that time, I have had a couple bugs with the app that were related to my theme, and Elicia has been extremely responsive and helpful in getting those minor issues fixed. The entire interface, on both the user and admin side, is completely intuitive, and I am very happy with the emails that are sent out to customers when products are back in stock. I highly recommend this app!!
Danin has been extremely helpful in solving our query. App is working absolutely fine and perfectly fits the aesthetics of my website.
Hello there,
We're pleased to hear that you've had a favorable experience with our SC Back in Stock & Restock Alerts app and with Danin in particular. Your kind comments really mean the world to us. We're also glad to know that you find our app well-integrated and matching the aesthetics of your website. This is what we strive for!
However, we believe that there's always room for growth. So if there's any specific area where you see a potential for us to improve or any suggestions you'd like us to consider, please don't hesitate to let us know. We're absolutely grateful to have patrons like yourself guiding us with their valuable insights.
Thank you for your generosity of spirit and for taking the time to leave us a 5-star review. We appreciate your support more than we can say.
Best regards,
The Shop Circle team