SC Back in Stock Restock Alert , 171 条评论

The app worked good initially, but then I needed to buy tokens to keep sending out alerts. No problem, I paid for the tokens. But now the issue is that you can only get a certain amount of tokens per month. :( This is terrible if you are a business that constantly needs to alert your customers. I will have to look for another app that can accommodate me.

I also had issues with the timing of when the alerts are sent out. It is EXTREMELY DELAYED !

If you are a small business that does not need to update multiple times a month with multiple products ... then you should be fine with this app.
They are good with responding and helping to update your site if you need them too.

The app has stopped working on my site. Notifications are not being sent as items restock, even with the manual prompt to send them. I have also reached out to your team three times asking for assistance without hearing anything back. Based on the other reviews, I checked all my spam folders to see if I was missing the responses. But, nothing has come through.

Didn't work for a while but customer service finally figured it out and refunded me for the first month! Thanks and excited to use this app!! The customer service team is great!! :)

Currently doesn't work if your product has variants... So any product that has a drop down option to pick sizes, colors, etc doesn't work. I've waited almost two weeks for support and they still are not responding frequently or even updating me. Just telling me that it is installed correctly, then has emailed once since saying that they are looking into this.

I'm currently paying for the app to work on just a few items, when I have nearly 100 items not working... Terrible customer service.

A good little app and a good price. Support was helpful to get it installed in my theme. I would like some extra options, but happy with the app.

Good support and help with installation.
Seems to work well. Customization is okay, but could be better.

The customer service deleted my lastest 3 theme backups (lastest 3 theme backups!!!! ) without my agreement. Yeah, they really did it! I still can't believe it! The asked me to ask for shopify support to recover, but shopify support replied that they had no backup. WTF? You can try this exprience again if you like to install this app.

I sold out on a product JUNE 2. A customer signed up to be notified when back in stock. This app send an email on JUNE 7 and again JUNE 9 to tell the customer the item was back in stock. PROBLEM was, I never increased inventory above 0 since it sold out JUNE 2. Not sure this app is even worth the $5. I may never get that customer back.

We were excited about the SMS features BUT in testing the SMS feature texts are not being received on phones using Spring & T-Mobile & Google Fi. Tech Support has NOT been able to fix or isolate this issue.

Not working good and support takes too long. I have been using the app for days but its not 100%. Also e-mails notification delay to be delivery to costumers when I restock the item. I have been trying get it solved with support but they keep saying devs are working on my issue. It has been more than 20 days now, my free trial period its over and I am already being charged and the app it's not working good. Not a good experience.