SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

評論 (201)

整體評分
4.6
各級評分數量
  • 78% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2023年7月6日

The support provided was excellent. Every time I requested assistance with the configuration, I received either a video tutorial that explained the process and made it simple for me, or they would even offer to handle the configuration themselves, which was even better. A big thank you to Nejla for her assistance. The app works great and was easy to install.

Heaven's Door
美國
使用應用程式 3個月
2023年12月20日

Awesome app!
I had some minor problems, but after a quick video consultation with Tarik, the application was fixed and works as good as before

Westernowo
波蘭
使用應用程式 3個月
2017年5月10日

So far I'm more than happy with the app. Customer Service is great and I always got immediate replies. The best you can get for a start up's budget.

Lesstoolate
德國
使用應用程式 3個月
2023年11月15日

I'm glad I found this app, exactly what I was looking for and support was very helpful when I contacted them!

Muse Jewelry
美國
使用應用程式 2個月
2018年2月2日

Easy to use, customer service is excellent and very quick to respond and assist.

Really enjoying the ability for people to sign up for SMS notifications. Very effective.

Own Saviour
英國
使用應用程式 2個月
2017年8月24日

Love this service! They are super responsive and willing to work with you on the design and layout of how the message will look! Highly recommend!

Pushr
加拿大
使用應用程式 2個月
編輯時間:2021年2月9日

I changed to other apps that are easier to use with faster customer service even on weekends. I have edited this review after got a reply from the developer of the app. Changed my review from 2 stars to 4 stars.

Gearevo
馬來西亞
使用應用程式 3年多
Shop Circle 已回覆 2021年2月9日

Hi

We're sorry you found the app hard to use. Our support team work UK office hours Monday to Friday - after you contacted them on Saturday 6th Feb, they replied to you on Monday 8th Feb but had no response back from you. I can see you've tried another app in the meantime, but if you'd like any assistance with NBIS, just reply to their email.

10/02/21 - thank you for updating your review - we appreciate it. If you decide to try any of our apps in the future, just get in touch and we'll be happy to help!

All the best

Eastside Co

2019年4月11日

This has worked really well for our shop, and the support has been amazing. They were even able to quickly add code so that only some of our items got the "Back in Stock" capability on them. Perfect, and great for customer service

Cary Quilting Company
美國
使用應用程式 大約2個月
Shop Circle 已回覆 2019年4月11日

Thanks for taking the time out to write a review of Now Back in Stock, and we're really pleased you've been happy with both the app and the support. We hope it continues to help you capture lots of additional revenue!

Best

Eastside Co

2019年10月4日

Delayed notifications which happen too frequently - customers only receive notifications 18 hours + later. It's a problem with high in demand restocks that tend to sell out quick; by the time the customer who signed up to be notified ONCE then product is back in stock receives their notification, the item is sold out again resulting in an unhappy customer who feels it's unfair practice by the business. This app is not worth unhappy customers, will be looking for another app.

Fashion Police
南非
使用應用程式 3年多
Shop Circle 已回覆 2019年10月4日

Hi - thanks for taking the time to review the app and we're really sorry you had the experience you described.

The delayed notifications in your instance of the app this week was a technical issue, which has now been identified and fixed by our support team. I've sent you an email separate to this message - if you'd like to try the app again free of charge for a month (including SMS alerts as well as the email plan you were on before) please reply to my message and I'll organise that for you today.

Kind regards

Eastside Co

2017年7月10日

Easy setup. Simple and effective. Great support and fast response time. Very happy!

Deathwish Inc
美國
使用應用程式 大約2個月