SC Back in Stock Restock Alert , 170 則評價
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Their support made my visual dreams come true whit patient and the app looks so clean in our store now. I haven´t got many clients to use it yet but i did some quick testes and it works perfectly!
Hi there
Thanks for your review of the app! We're glad it's working well for your store, and no doubt you'll have many more clients to use it soon. Good luck with your store.
Kind regards
Eastside Co
Developer installed the app and I am currently sitting with NO add to cart button on any of my product sales pages losing sales by the minute.
PLEASE SOMEONE CONTACT ME TO FIX THIS ISSUE, I HAVE CALLED AND EMAILED WITH NO RESPONSE.
Really great app and the support is very helpful. Integrated awesomly into my theme and easy to translate. Thanks!
After some initial issues with not being able to get hold of support, once we were able to make contact, the issue we were having with the coding making the email me button look different on one of our products was quickly resolved.
Looking forward to using the app to its full potential and saving us time tracking out of stock alerts from our customers.
Hi there
sorry you've been having trouble - I've spoken to a colleague on our support team who has been emailing you to try and resolve the issue. Just to confirm, we are UK-based and work office hours Monday to Friday.
An email from you was received yesterday at 18:49 and he responded today. Prior to that there was an email on 8th which he responded to as well - I'm not sure where the emails are that you mention you've not had a response to. My colleague has asked for collaborator account access - if you could respond to this he'll be able to look into it for you.
I'm sorry the app isn't running as you'd like it to at the moment but I'm confident our support team can sort it out for you! If you reply to his email we can get this moving.
Best
Eastside Co
Looks and works great, no issues. Thank you
Excellent app. I used this on Skin Care By Suzie. https:www.skincarebysuzie.com worked perfectly
Awesome functionality as well as customer service. Team were friendly and professional. Thank you for the help.
Thanks for your review - we're glad NBIS is helping your store! Don't forget to check out Cart Convert in the app store which may also be of use to you.
Kind regards
Eastside Co
It works perfectly and the technical support is great! They solved my problem very quickly, I really recommend this plug-in.
Many thanks for the great review :)
Best
Eastside Co
Haris and Smiljan provied fast answers to match their design app to my website, i recommand !
Watch out. The 14-day trial is only for the basic email-only version, although nowhere on the page does it say that. I was tricked into spending $$ to get the app. After auto-installation, the notification box did not appear in a logical position, so I reached out to support for help on these two issues. A basic non-response was given to my concerns. Furthermore, I cannot seem to be able to test the SMS since it doesn't seem active even though I selected the Starter Plan. I am uninstalling the app and finding another solution. One star + one extra star for at least responding to my email.
Thanks for taking the time to write a review of Now Back in Stock.
We agree that it wasn't clear enough that the 14 day trial relates to the email only plan. We have now amended the details on the app listing so this is more obvious.
We're sorry you feel you were tricked into spending money through the charge approval process. Our support team addressed this in their response and have offered a refund - please follow their instructions and they will deal with this for you.
Regarding your technical issues with the app, our support team have also offered to assist and make the changes on your behalf. If you change your mind about uninstalling the app, please follow the instructions in their message and they can make the changes in the areas you were having trouble with.
Kind regards
Eastside Co