SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

評論 (201)

整體評分
4.6
各級評分數量
  • 78% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2019年3月26日

Watch out. The 14-day trial is only for the basic email-only version, although nowhere on the page does it say that. I was tricked into spending $$ to get the app. After auto-installation, the notification box did not appear in a logical position, so I reached out to support for help on these two issues. A basic non-response was given to my concerns. Furthermore, I cannot seem to be able to test the SMS since it doesn't seem active even though I selected the Starter Plan. I am uninstalling the app and finding another solution. One star + one extra star for at least responding to my email.

MinxStar
美國
使用應用程式 4天
Shop Circle 已回覆 2019年3月27日

Thanks for taking the time to write a review of Now Back in Stock.

We agree that it wasn't clear enough that the 14 day trial relates to the email only plan. We have now amended the details on the app listing so this is more obvious.

We're sorry you feel you were tricked into spending money through the charge approval process. Our support team addressed this in their response and have offered a refund - please follow their instructions and they will deal with this for you.

Regarding your technical issues with the app, our support team have also offered to assist and make the changes on your behalf. If you change your mind about uninstalling the app, please follow the instructions in their message and they can make the changes in the areas you were having trouble with.

Kind regards

Eastside Co

編輯時間:2018年5月5日

Email Support 4 times but no heard any reply from their.'
Useless Apps and Lack of Support

Softlens Queen Store
印尼
使用應用程式 3天
2024年3月25日

Tarik was very helpful! You could ask any question and he was willing to help you step by step until you got it sorted!

TheSmoothCompany
愛爾蘭
使用應用程式 2天
2017年7月5日

Recently incorporated the Now Back In Stock app on our Shopify store.

The Eastside Co support team were great in providing prompt feedback to queries and helping us install this effectively. Special shout out to Elicia, thanks for all your help.

Too early to talk about benefits but highly recommend using the free trial opportunity to see how it can be integrated on your store.

Nemesisuk
英國
使用應用程式 1天
2024年6月4日

Not so much experience yet with the app itself, but have to point out the excellent,professional customer service team! Had quite some changes to adapt the app to our shop and how it appears in the frontend and everyone I was interacting was so so helpful, quick and nice! Thanks again!

joyne.com
瑞士
使用應用程式 大約7小時
2023年9月25日

Great service! The problem was resolved quickly and efficiently! I recommend

CHEGLATONE
法國
使用應用程式 大約15小時
2024年7月20日

Great way to stay customer "focused". Technical support was awesome also. Made the whole integration a breeze.

Shea Butter Heaven
美國
使用應用程式 大約1小時
2023年11月3日

Haris and Smiljan provied fast answers to match their design app to my website, i recommand !

JW SHOP
法國
使用應用程式 大約5小時
2024年6月7日

Adna was super helpful and set up our back in stock alert for us really quickly, thanks a lot!

Absolute Speed Ltd
英國
使用應用程式 大約2小時
2023年8月7日

Really great customer support! I got help within no-time, it was friendly, helpful and we could figure out, that the problem wasn't in the app, but on my own side. The app itself does absolutely what it should do. It is setup and styled very easily. I absolutely like it!

Steambow GmbH
奧地利
使用應用程式 大約3小時