SC Back in Stock Restock Alert , 163 則評價

Delayed notifications which happen too frequently - customers only receive notifications 18 hours + later. It's a problem with high in demand restocks that tend to sell out quick; by the time the customer who signed up to be notified ONCE then product is back in stock receives their notification, the item is sold out again resulting in an unhappy customer who feels it's unfair practice by the business. This app is not worth unhappy customers, will be looking for another app.

The app itself works great, but it really doesn't support variants. A customer can request a notification by variant, however, when the notification goes out, the notification is all about the product. For example, the subject line says "Your Legging is back in stock". Absolutely NO mention that the BLACK Legging is back in stock. Then the photo that is in the email is the main product image (not necessarily the black one). The ONLY place it even mentions the variant is in the body of the email, but let's face it, we don't all read everything. I asked them if they could at least put the photo of the variant color and they said that option wasn't available. So, you say you support variants, but you really don't!!

It was working nicely but all of a sudden it stopped sending emails when we hit the bell icon to send the notification. Hoping this can be fixed,

The app has stopped working on my site. Notifications are not being sent as items restock, even with the manual prompt to send them. I have also reached out to your team three times asking for assistance without hearing anything back. Based on the other reviews, I checked all my spam folders to see if I was missing the responses. But, nothing has come through.

Not working good and support takes too long. I have been using the app for days but its not 100%. Also e-mails notification delay to be delivery to costumers when I restock the item. I have been trying get it solved with support but they keep saying devs are working on my issue. It has been more than 20 days now, my free trial period its over and I am already being charged and the app it's not working good. Not a good experience.

Watch out. The 14-day trial is only for the basic email-only version, although nowhere on the page does it say that. I was tricked into spending $$ to get the app. After auto-installation, the notification box did not appear in a logical position, so I reached out to support for help on these two issues. A basic non-response was given to my concerns. Furthermore, I cannot seem to be able to test the SMS since it doesn't seem active even though I selected the Starter Plan. I am uninstalling the app and finding another solution. One star + one extra star for at least responding to my email.

Recently subscribed to this app. It falsely claims that "it might take a few minutes until all updates are sent". I'll give it a few more hours and take my business elsewhere. The issue is clearly not resolved.