SC Back in Stock Restock Alert , 168 則評價

整體評分
4.7
各級評分數量
  • 77% 的評分為 5 顆星
    130
  • 7% 的評分為 4 顆星
    12
  • 5% 的評分為 3 顆星
    8
  • 4% 的評分為 2 顆星
    7
  • 7% 的評分為 1 顆星
    11
編輯時間：2020年9月21日

After some initial issues with not being able to get hold of support, once we were able to make contact, the issue we were having with the coding making the email me button look different on one of our products was quickly resolved.

Looking forward to using the app to its full potential and saving us time tracking out of stock alerts from our customers.

Barks & Bunnies
英國
使用應用程式 14天
Shop Circle 已回覆 2020年9月18日

Hi there

sorry you've been having trouble - I've spoken to a colleague on our support team who has been emailing you to try and resolve the issue. Just to confirm, we are UK-based and work office hours Monday to Friday.

An email from you was received yesterday at 18:49 and he responded today. Prior to that there was an email on 8th which he responded to as well - I'm not sure where the emails are that you mention you've not had a response to. My colleague has asked for collaborator account access - if you could respond to this he'll be able to look into it for you.

I'm sorry the app isn't running as you'd like it to at the moment but I'm confident our support team can sort it out for you! If you reply to his email we can get this moving.

Best

Eastside Co

2017年7月5日

Recently incorporated the Now Back In Stock app on our Shopify store.

The Eastside Co support team were great in providing prompt feedback to queries and helping us install this effectively. Special shout out to Elicia, thanks for all your help.

Too early to talk about benefits but highly recommend using the free trial opportunity to see how it can be integrated on your store.

Nemesisuk
英國
使用應用程式 1天
2
2