Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance customer engagement and conversion rates by notifying customers when out-of-stock items are available again. They commend its customization options for brand-consistent notifications and user-friendly interface. The app's customer support is praised for their prompt and professional responses. Merchants find it a valuable tool for its simplicity, ease of setup, and effectiveness in driving sales.

October 21, 2020

Using this app on a few stores already, works good for us. We customized the widget to fit our theme. The support was responsive and helpful.

TW Steel
Netherlands
Almost 2 years using the app
Shop Circle replied October 21, 2020

Hi - Thanks for taking the time to review the app - cheers!

Best

Eastside Co

Edited November 8, 2018

We like this app. If you want to use back in stock only on some items, ask them and they will tell you how to do this. I made email tests and don't be surprised, with automatic email, it can take around one hour to receive the email after you restock your item and, it took around 15 minutes if you send the email by yourself. I like the fact that we can customize the app and the email notification because we don't only use the English language. Thank you!

Côté Cuir
Canada
Over 1 year using the app
May 13, 2021

Great little app and very reasonably priced. I had issue with settings so emailed them and it was fixed within hours - so 5 stars from me

I Love Tunics
Australia
Over 1 year using the app
Shop Circle replied May 14, 2021

Hi - thanks so much for taking the time to review the app! We're glad it's working well for you and that our support team could help get it set up on your store.

Kind regards

Eastside Co

December 17, 2017

Fantastic app - Has helped contribute to over 38% of our purchases from Email Source - Can highly recommend!

St Agni
Australia
Over 1 year using the app
April 10, 2017

Great app! Does what it says.
I sell tees and every time I go to make a PO, I check "Now Back In Stock" before making the PO. I then add the requested sizes that I don't currently have available to my PO.
Oh ya and the support team is superb. Super nice and they will help you out in a jiffy.
I've tried other back in stock apps and this is my favorite.

Culk Ink
United States
Over 1 year using the app
April 15, 2019

Great app, work as it should. Easy installing. Five-star support!
Great app, work as it should. Easy installing. Five-star support!

L'Atelier
Germany
Over 1 year using the app
Shop Circle replied April 16, 2019

Many thanks for the great review (it was so good, you wrote it twice!)

Kind regards

Eastside Co

October 29, 2018

I'm on the very basic plan of $5 US a month and I find it SO helpful. I can see what people are really wanting me to restock on the site now and it definitely helps with my buying.

It always works perfectly! There was 1 day where I experienced a glitch in the system. Panicking because I rely on it so much I thought I could delete from my Shopify backend and then re-load it hoping that would fix the issue. I ended up making it worse and had to email customer support for help. Was blown away with the prompt response assuring me it would be fixed and everything was back to normal very quickly.

Great product and great support! Very happy with the service :)

HER Empire
Australia
Over 1 year using the app
February 25, 2018

I requested help with the install and it was literally set up within a couple of hours! What amazing service (Louis)! We had our first two back-in-stock email signups within 30 mins of the app being set up.

The app works perfectly straight out of the box, doesn't even really need any customising.

Can't wait to see our sales increase with this simple and effective app!

Neko Box Shop
New Zealand
Over 1 year using the app
August 2, 2019

Great customer service and app has been working really well so far - we needed help customizing the colors and the support team got it sorted for us really quickly :)

Lucy & Mui
Singapore
Over 1 year using the app
Shop Circle replied August 5, 2019

Hi - thanks for your great review of the app and our customer support team. We've passed your feedback on to them!

Kind regards

Eastside Co

February 16, 2017

Really useful app. We've already started to see our customers interacting with the feature and we're gathering useful info on product demand.
Eastside Co have been great in dealing with app feedback and have added in features that we required to make full use of the app.

Looking forward to seeing how this goes for us over the coming months.

Planks Clothing
United Kingdom
Over 1 year using the app