Outfy ‑ Social Media Auto Post

Overall ok product. Images, GIFs are good. Captions are good. Video wise has more room for improvement. instead of adding ust raw images , need some stock images related to product or movie videos. Just Raw images looks monotonous. For the cost may be Linkedin should be integrated. Looking for more features.

Update today 08/10/24

Crap service. says media templates outdated and no one knows which all outdated. Customer service needs 15 hrs to find out. what a crap and such hefty charges. Stay away from this crapy app.

This right here is one reason I do not like outfy. The customer service is awful. My membership was supposed to be canceled weeks ago. I am assuming since this email that is was not. The chats I had with support team were so time consuming and nothing was ever resolved.

I had the $70 plan and I didn’t have any issues with the app. However I did find a company that does the same thing for half the price. So I canceled my plan before July 1st. I was still charged the $70. No problem I figured I should just be able to contact Outfy and get a refund. They acknowledged my email once and that was basically it. I have not used the service in July AT ALL. It seems that I will be losing out on $70, because I received an email that the ticket for my issue was closed. I just want to warn others. The app isn’t bad but like I said there are other companies that provide the same services for half the price. Do your research!

Terrible support! We manage several Shopify websites and support is mediocre at best, for ALL of them. The system is full of bugs! Very complex to use. No support what-so-ever!!!! SAD!

Stopped responding when it came up for renewal. The only benefit woudl of been to have the AI hastags as the hashtags were previously generic and not engaging. All would be "going soon" "low stock" etc. Not very engaging. And now the AI tag feature is only going to be available until the END OF JAN 24 unless i upgrade to a plan twice the cost. This app really doesnt do anything that sets it apart from others....Posting to social media hasnt increased sales. If anything most of the posts it did were read of engaged with. Dont waste your money with this.

The app would not be bad if they did not constantly try to put their tags that advertise the app. You constantly have to contact support and find out how to remove them. For an app that costs money, this is unacceptable.

The app its job at first. It stopped posting to FB & IG. I don’t find this helpful or time saving.

terrible to use. more complicated UI than other similar apps but more expensive.

Why it says there is a free plan if there isn't one? Can you at least have a trial version?

Doesnt work. The App is trash. Only download if you want it to never post or even work at that its not even easy to use. I don't see how the reviews are even real. ZERO STARS.

*UPDATE* They are VERY rude, disrespectful, and impatient. Highly unprofessional, and will disable your account if you leave a HONEST review. We would give negative stars if we could. Out of all the apps that we have tried, this has definitely been the worst experience. We will be picking another Shopify Social Media repost app, and NOT this one.