Overall rating Based on 958 reviews
As of right now, this program is going to get 1 star and quite frankly I'd like everyone to know what is going on before they decide to try an install it. Not that in hopes to alter your decision, but to make an educated decision.
Now if you're anything like me, I was just about to give this program 5 stars for, well, lets be honest, being amazing! However, there has been several issues I am starting to fight that just are not making sense to me anymore. Lets see below
Upon first start of the program I thought wow, this thing is bringing in great traffic. I would schedule a some products in the Planner, or Make a quick shout out of a product etc. But, upon closer inspection and numerous tests to verify, I have come to the conclusion that Outfy is somehow, someway padding traffic. Example. I wake up in the morning with 0 visitors on my Shopify store. I then schedule "Autopilot" to get some products going for the day. Keep in mind this is 1 post per day, per network, Facebook, Twitter, Instagram, what I'd call the big three. Once the products populate for their given time frame usually around noon, I walk away for a while in relief that all my social media is done. But when i return to my shopify backside I see 137 visitors. And a spike of every visitor in 1 hour. Impossible!. Well maybe not. Upon even closer inspection I realize the top landing pages are for the products that I currently have on autopilot THAT HAVEN'T EVEN POSTED YET!. Meaning some sort of BOT is gathering the info and counting every hit that it makes on your site.
I have tried to contact Outfy regarding this, but have come up empty, I tried to live chat them today, as my Outfy app stated they were online. Still no response. And as of now, Facebook is failing to post and has been since December 16th, but the program never told me they were failing, even when login credentials were correct.
I find it a bit odd, that an author with an app so great, has such horrible customer service. And the padding of traffic or bots dragging the site are a little weird in itself. I will change this review if the developer contacts me in regards to this issue. But for now, its a 1. For all reading this, test my theory! Put your products on autopilot, check your traffic :D. Good luck and for now I bid farewell to Outfy
Did I mention you all customer service totally Suck!!!. Why have instance chat on the app, when no one is there to answer it.?
I gave 5 stars when I first got it, but after trying it out for a few days, I HAVE CHANGED MY MIND!.
I like the App, But Oh boy, the customer service is garbage. The App supposed to update automatically, it does not. You suppose to can update your product list yourself, manually. You can not. There's still work to be done on this App. It's not 100%.
very slow process, taking half hour on pic from shopify to Instagram, if it works fast I can put 5 stars, very poor customer response and not reply after even one hour I wana put zero start
not good .. its like you buy it get on with it
Red Beauty Textiles
Update: Worse. I'm downgrading from my original two star review to a single stare. Customer service is nightmarish. When they won't answer a question and you explain to them what you're asking they become incredibly rude and threaten "report to Shopify." Report what exactly?
Each reply is a promotional marketing about how easy their app is to use. They just won't answer questions. And. If you meekly follow their recommendations you'll be advertising for this app with every post. Why? Because they add the Outfy hashtags to your products.
While this might seem innocent enough, I personally have an issue with them piggybacking onto my posts. App is not free.
Caution when using this app. It's not picky about how it posts. I have another app that does some price fixing and Outfy does not honor the real price - tried with Facebook and with Pinterest - Outfy even goes so far as to strip my price app from my website's linked page and displays my web page with the wrong price! Yikes.