Automated Exchanges and Returns + everything else you need to offer a 5-star shopping experience.
Outvio offers a powerful Exchanges and Returns management tool for your Shopify store, complete with a plug-and-play fully branded self-service portal for your customers. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform.
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Exchanges for same or different product, custom return reasons and return-flows
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Incentives to refund to store credit, built-in pickup & return label generation
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Smart fulfilment & shipping (90+ couriers), fully branded delivery tracking
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Automated email, SMS and WhatsApp customer communication
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Automated delivery incident triggers and support tools
요금제
7일 무료 체험Grow
월 $125
- Turn-key Exchanges & Returns portal
- Branded tracking and email notifications
- Easy integration with couriers
- Custom email and SMS templates
Conquer
월 $250
- All Grow plan+
- Advanced Fulfillment System Pro
- Multiuser
- Production list generation
- Unlimited warehouses and couriers
- Full API access
Grow
월 $125
- Turn-key Exchanges & Returns portal
- Branded tracking and email notifications
- Easy integration with couriers
- Custom email and SMS templates
Conquer
월 $250
- All Grow plan+
- Advanced Fulfillment System Pro
- Multiuser
- Production list generation
- Unlimited warehouses and couriers
- Full API access
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 27개
Solo tengo buenas palabras para Outvio. Ha sido la tool que me ha permitido independizarme de mi 3PL, ahorrar costes y aumentar mi servicio al cliente de manera radical. Tengo un control completo de lo que sucede ahora en mi almacén a nivel de envíos :)
Estamos muy contentos con el servicio que ofrece Outvio. La app es muy intuitiva. La personalización de correos nos ha permitido crear una identidad única para nuestra marca. También el servicio de devoluciones es muy bueno y los clientes están satisfechos. Lo recomendaría 100%.
Outvio me ahorra muchas horas de trabajo. Toda la gestión de logística y las devoluciones han quedado automatizadas con esta App. Con un solo click mis pedidos quedan preparados en mi Shopify, registrados en las empresas de transporte, los clientes están avisados por correo de cada paso que da su pedido y además he obtenido ventas derivadas del retargeting que ofrece con los correos enviados a los clientes.
Estoy muy contenta con la facilidad de uso y con el servicio que ofrecen.
Estoy encantada con Outvio. Destaco la facilidad de integración con mi cuenta de shopify, la integración con todos los transportistas (una vez integrados, todos los envíos se tramitan con un solo click).
Las pocas incidencias que he tenido las han solucionado bastante rápido por lo que el servicio es muy bueno.
It is a complete disgrace to work with this company, they have been stalling us for 3 months and they do not keep their promises, they bought 400 €, although we have not used the application even once, there was a problem in the integration in the application, the problem belonged to their own software. They said we would use 1 month as a gift and they cut the money for it. Their managers also do not keep their promises. A complete disgrace. We have spent 3 months in vain and they are too lazy to respond even by mail.
Thank you for your review and feedback!
We understand you feel disappointed, but we have to stress that the reason you were unable to use our app was due to the nuances of your online business setup. You requested us to bypass some security measures that we have in place due to the fact of you connecting from a country (which is currently banned from our servers) different from the one your online store operates. Unfortunately we cannot do that and we explained that to you several times.
As communicated previously, we proposed an easy solution you can take on your side that will enable you to use Outvio immediately without any issues. We are happy to have you back with us any time and will make sure you will get great value out of it, just get in touch any time. All the best.
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