Outvio Exchanges and Helpdesk

Outvio Exchanges and Helpdesk

요금제
월 $125부터. 무료 체험 이용 가능.
평점
3.4 (28)
개발자
Outvio

Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1.

Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform.

Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. 더 보기
  • Returns and Exchanges, Upselling with instant Checkout within the Returns Portal
  • Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation
  • HelpDesk and Ticketing software with Unlimited agents, tickets and automations
  • Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations
  • Smart Fulfilment & Shipping (90+ couriers), fully branded Delivery Tracking

언어

영어, 스페인어, 독일어, 폴란드어, 그리고 포르투갈어 (포르투갈)

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

  • 결제
  • DHL
  • UPS
  • Fedex
  • Correos
  • DPD
  • GLS

요금제

Grow

$125 /월

  • Turn-key Exchanges & Returns portal
  • Branded tracking and email notifications
  • Easy integration with 100+ couriers
  • Custom email and SMS templates
  • WhatsApp, SMS and Facebook notifications
  • Smart Returns and Exchanges Rules

7일 무료 체험

Conquer

$250 /월

  • All on Grow plan +
  • Fully automated exchanges with Revenue+
  • Advanced Fulfillment System Pro
  • Smart Order Merging
  • Production list generation
  • Unlimited warehouses and couriers
  • Multiuser
  • Full API access

7일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (28)

전체 평점
3.4
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 11%가 별 1개입니다
2025년 4월 7일에 편집됨

No support! No service!

Sometimes people forget that the best advertising is word of mouth!

Also, after this review they asked us to change it and modify it! Good or bad Outvio must accept the opinion and try to improve services! Speaking as the owners of truth is not what a client wants to hear!

Manuel Alves
포르투갈
앱 사용 기간 대략 2개월
답글 Outvio개 2025년 4월 7일

Hello Rita,

We’re genuinely surprised by your review.

Throughout our entire collaboration, our support team responded to every single message: often within minutes or hours, and even after your subscription had been cancelled. From the beginning, we clearly explained that the issue you encountered was due to a Shopify store configuration, something Shopify themselves later confirmed.

It’s unfortunate that, despite our consistent support, you’ve chosen to leave a review stating “No support! No service!”—a claim that simply doesn’t reflect the reality.

You used Outvio for nearly two years without issues, and now blame us for a problem caused during your migration to Shopify. An issue that, as explained, had nothing to do with Outvio, but rather with how your Shopify environment was configured.

We understand that not every partnership is the right fit, but we do believe in transparency and fairness, especially when public feedback is involved.

We wish you all the best moving forward,
– The Outvio Team

2023년 12월 20일

BRUTAAAAL! PEDAZO DE HERRAMIENTA PARA AUTOMATIZAR LOGÍSTICA, FULFILLMENT..

HAKUNA
스페인
앱 사용 기간 거의 2년
2023년 11월 15일에 편집됨

Outvio ha resultado ser una elección excepcional para la gestión de envíos, devoluciones y cumplimiento de pedidos en mi tienda online. Desde que comencé a utilizar esta aplicación, la eficiencia y la satisfacción del cliente han aumentado notablemente. Su interfaz intuitiva simplifica el proceso de envío, permitiéndome gestionar y rastrear los paquetes con una facilidad impresionante.

Lo que realmente me ha impresionado es el sistema de gestión de devoluciones de Outvio. Ofrece una experiencia fluida y sin complicaciones, lo cual es esencial para mantener la confianza y satisfacción de los clientes. Las devoluciones, que antes eran un proceso tedioso, ahora son rápidas y sencillas, tanto para mí como para mis clientes.

En cuanto al cumplimiento de pedidos, las herramientas automatizadas de Outvio han agilizado todo el proceso. Desde la preparación hasta la entrega, cada paso se maneja con una precisión y eficiencia que antes no tenía. Esta automatización no solo ha mejorado la rapidez en el manejo de los pedidos, sino que también ha reducido los errores, lo que se traduce en menos devoluciones y clientes más felices.

En resumen, apostar por Outvio ha sido una de las mejores decisiones para mi negocio en línea. Ha transformado la forma en que manejo los envíos y devoluciones, haciendo que estos procesos sean más eficientes y menos estresantes. Estoy sumamente contento con los resultados y recomendaría Outvio a cualquier comerciante en línea que busque mejorar su logística y la satisfacción del cliente.

TIENDA MANILLA
스페인
앱 사용 기간 1년 초과
2023년 11월 23일

Estamos muy contentos con el servicio que ofrece Outvio. La app es muy intuitiva. La personalización de correos nos ha permitido crear una identidad única para nuestra marca. También el servicio de devoluciones es muy bueno y los clientes están satisfechos. Lo recomendaría 100%.

The Heaven Lift
스페인
앱 사용 기간 1년 초과
2023년 11월 22일

Buena plataforma, el servicio de atención al cliente es muy rápido y eficiciente

Fernando de Cárcer
스페인
앱 사용 기간 1년 초과

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개발자

Outvio

Jakobsoni 21-5, Tallinn, 10128, EE

출시됨

2021년 10월 1일

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