Exchanges & Returns by Outvio

Exchanges & Returns by Outvio

Pricing
From $125/month. Free trial available.
Rating
4.8 (32)
Developer
Outvio

Automated Exchanges and Returns + everything else you need to offer a 5-star shopping experience.

Outvio offers a powerful Exchanges and Returns management tool for your Shopify store, complete with a plug-and-play fully branded self-service portal for your customers. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform.

Outvio offers a powerful Exchanges and Returns management tool for your Shopify store, complete with a plug-and-play fully branded self-service portal for your customers. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more
  • Exchanges for same or different product, custom return reasons and return-flows
  • Incentives to refund to store credit, built-in pickup & return label generation
  • Smart fulfilment & shipping (90+ couriers), fully branded delivery tracking
  • Automated email, SMS and WhatsApp customer communication
  • Automated delivery incident triggers and support tools

Languages

English, Spanish, German, Polish, and Portuguese (Portugal)

Works with

Checkout, DHL, UPS, Fedex, Correos, DPD, GLS

Pricing

Grow

$125 / month

  • Turn-key Exchanges & Returns portal
  • Branded tracking and email notifications
  • Easy integration with couriers
  • Custom email and SMS templates

7-day free trial

Conquer

$250 / month

  • All Grow plan+
  • Advanced Fulfillment System Pro
  • Multiuser
  • Production list generation
  • Unlimited warehouses and couriers
  • Full API access

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (32)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 9, 2024

Plataforma super practica, buscan solución para todo tipo de incidencia con transportistas (desde que ya integrados). El soporte es lo mejor, super rapido y preciso, unos cracks.

Matcha & CO
Spain
About 1 year using the app
April 15, 2024

Albarán de salida para los transpotista de manera super fácil conteniendo información de los paquetes enviados a cada cierre del día. yuda a evaluar los transportistas con información sobre los envíos, precios inidencidas y tiempos de retraso

Oh My Goods
Spain
8 months using the app
December 20, 2023

BRUTAAAAL! PEDAZO DE HERRAMIENTA PARA AUTOMATIZAR LOGÍSTICA, FULFILLMENT..

HAKUNA
Spain
Almost 2 years using the app
January 8, 2024

Plataforma de automatización de procesos para ecom muy práctica y resolutiva. Ahorro de tiempo del equipo de preparación de pedidos y atención al cliente. Muy buena atención de Jennifer para solucionar cualquier incidencia o duda.

LA COMET
Spain
7 months using the app
December 14, 2023

Súper! Ágil y rápido como portal de envíos.

Sita Nevado
Spain
Over 1 year using the app

Support

Outvio can answer any questions you have about Exchanges & Returns by Outvio.

Developer

Outvio

Jakobsoni 21-5, Tallinn, 10128, EE

Launched

October 1, 2021

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