Overseer

See why shoppers don't buy, and what to fix. Overseer maps journeys, replays, and AI insights.

Overseer brings customer journey analytics, session replays, cohort analysis, and AI-powered insights together in one place. It maps every shopper's journey from landing to checkout, lets you review real shopper sessions, and groups visitors into meaningful cohorts. The Overseer AI agent analyzes this data and surfaces insights to help you better understand shopper behavior.

• Customer-journey funnels showing exactly where shoppers drop off
• Watchable session replays of real visits, with inputs masked for privacy
• Overseer AI agent that pinpoints why shoppers leave without buying
• Per-shopper reports linking a visitor's journey to their session replay
• Cohort and segment analysis with CRO recommendations you can test