Calificación general
4
Recuentos por nivel de calificación
  • El 73% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 23% de las calificaciones son de 1 estrellas
17 de mayo de 2024

This App has given me so much time back and breathed new life into my business. We sell in a product category on TikTok that has many required fields and I was spending half my week just doing data entry to get our products up. With Ownbase I can cut out most of the busy work and actually focus on marketing my products. Support is great I have emailed several times now with questions and gotten very quick and professional replies. If you are selling on TikTok and need your products to upload faster or your orders/inventory to synch with Shopify stop wasting time with the native integration its horrendous. Do yourself a favor and get the free trial of this app and you'll immediately see how the subscription pays for itself 100 times over in time you will get back!

MySuppsClub
Estados Unidos
Alrededor de 2 meses usando la aplicación
Ownbase respondió 18 de mayo de 2024

Thank you for much for your kind feedback! We really appreciate it!

2 de mayo de 2024

SOOO easy to use in comparison to other integration/syncing apps! I tried 2 other before this one and was always experiencing syncing issues. Ever since getting Ownbase I haven't had any more problems! Thank you!

Land of Alice
Estados Unidos
Alrededor de 2 meses usando la aplicación
Ownbase respondió 3 de mayo de 2024

Thank you very much for your kind feedback! Really appreciate it!

25 de marzo de 2024

Ownbase is seriously clutch!

I was on the hunt for something to seamlessly move my Shopify products over to TikTok, and boom, Ownbase showed up! It's like magic - my products transfer over perfectly every time.

their customer service are awesome as well, Any questions or help and they are on it instantly

Highly recommend!!

Anime Village
Reino Unido
4 meses usando la aplicación
7 de marzo de 2024

The support staff at Ownbase is so kind and helpful. I was struggling with getting my inventory to sync on TikTok and could not figure out why. The staff at Ownbase customer service was so patient and helpful. They got my inventory to sync and I started making sales within 30 minutes! The app itself is very easy to use to load your items onto your TikTok seller account. I wish I had know about this months ago.

Lady Janes Chic Boutique
Estados Unidos
Alrededor de 2 meses usando la aplicación
19 de marzo de 2024

The app is very intuitive to use, once I had it set up it was smooth sailing and I didn't have to worry about it. The customer support is also 10/10 and they dealt with all my queries.

SeasonInspo
Reino Unido
4 meses usando la aplicación
21 de marzo de 2024

Ownbase has some great features, and the idea behind it is brilliant. It's easy to use, and I love that I can update everything in one place. they have amazing customer service!

AquaAnglers
Estados Unidos
12 días usando la aplicación
1 de abril de 2024

Ownbase works out-of-the-box with zero hassle. I tried 2 other apps to sync my TikTok shop and had nothing but trouble. With Ownbase I was up and running in less than an hour and everything synced up beautifully. If you're on the fence, give Ownbase a try. You won't regret it.

Laka Java
Estados Unidos
7 días usando la aplicación
5 de marzo de 2024

I have been using app for abt a week maybe more my inventory has not synced 100% and ownbase is withholding my money for some apparent reason. I have made the purchase for the customer and still have nothing pending and shopify said they are unable to see it also. I have had more orders roll in and I don't have the funds to cover them now because nothing has rolled over. So now I am going to lose 19.00 or so in sales plus the 76.00 that is God knows where which was my starting capital. I really like this app until it took my money and inventory started getting a little weird. I just added the inventory no biggie but the loss of money is unforgettable.

TypsyGypsy Charm
Estados Unidos
12 días usando la aplicación
Ownbase respondió 7 de marzo de 2024

Hello, TikTok Shop sales is paid directly by TikTok Shop. It's never paid by a 3rd party or Shopify. We have explained this to you by sharing the article by TikTok Shop on how and when you'll receive the payout by TikTok Shop. You can also check with TikTok Shop Support or any other TikTok Shop sellers.

We hope you can understand that we are not withholding any of your funds, and re-consider the review as it's completely false and invalid.

19 de marzo de 2024

Amazing! Love great customer support. Had my problem fixed literarly in 5 minutes

DIAMALFI
Estados Unidos
Alrededor de 2 meses usando la aplicación
25 de marzo de 2024

My customers orders were duplicated once by TikTok Shop and once by Ownbase. This charged the customer twice and we had to issue a refund.

Viva Siempre
Estados Unidos
15 días usando la aplicación
Ownbase respondió 28 de marzo de 2024

Hello, we have to clarify that Ownbase only imports the order only once. Your other order is imported by TikTok Shopify App, causing the duplicated orders on Shopify.

The correct setup is to have Ownbase as your only App to sync your TikTok Shop (and not install another sync App like TikTok Shopify App).

Would appreciate if you can re-consider the App review again, as the issue is not caused by our App, but rather because your store has multiple sync Apps installed together.