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Cannot get your app to open or work. We’ve tried many times. WE have several PODS. Your app doesn’t work at all.
Would put -5 stars if I could.
TLDR: 15+ days and order still hasn't been processed to ship, they also don't reply.
I was SO excited about Ownprint, fast shipping, Etsy integration coming soon, and customizable products, say less! But what a let down, on their site it states that processing was extended to 2-4 days in Q4 rather than the 1-3 days, no biggie I get it, the holidays, supply chain ...
Dear valued customer,
We are deeply sorry for the negative experience you had with our services. We take full responsibility for the delays in processing and communication ...
I am incredibly disappointed with Ownprint. The customer support was bad, the user experience was frustrating, and there were significant delays in shipping. To top it off, they don't ship to all countries as promised. A regrettable experience overall.
This print on demand jewelry app was very difficult to use and doesn't properly sync with my Shopify store. The platform overall needs improvement.
-if you encounter any difficulties just reach out to our support team and we will always help you out in a timely manner
-our app integrates with Shopify seamlessly if our ...
I wish I can give a 0 review. These 5 stars review led me to use this pod app and it has been a mess! The "Live support" is non-existent and I have emailed their support multiple times. I have yet to get any reply. They state that they fulfil in 1-3 business days and yet it has been 7 days and my orders are stuck on "Unfulfilled" I hope someone reaches out to me because it has hurt my business. ...
Dear Luerer, We are sorry to hear about your experience with our service. We acknowledge that we had some issues with our production and support times during the past Q4 ...