Ownprint: Print on Demand
Galleri med utvalda bilder
Höjdpunkter
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Ingen påverkan på din webbshop
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Använd direkt i Shopify-admin
Om appen
Sell viral print-on-demand jewelry for any occasion and without stock.
With Ownprint you can easily create and sell unique Print-on-Demand jewelry products without having to deal with stock and fulfillment. We print and ship your orders directly to your customers under your brand’s name so you can focus on all other important aspects of your business.
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Use existing winning product designs or sell your own
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Choose from a wide variety of niches
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Get your orders fulfilled fast
Priser
Gratis att installera
Merchants will pay the cost of goods sold for the products they want us to fulfill and ship to their customers.
Gratis att installera
Merchants will pay the cost of goods sold for the products they want us to fulfill and ship to their customers.
Alla avgifter debiteras i USD. Se alla prisalternativ
18 recensioner
Thank you so much for all your support, I'm really happy with this app and would really recommend!!! :)
I ABSOLUTELY LOVE OwnPrint. I work with other POD suppliers as well, but in my experience, OwnPrint is the best. Here's why: customer service. Alex and his team have worked with me to make sure my customers are happy. They've been extremely flexible and accommodating and their products are fantastic. I'm very happy I found them!
This app is a nightmare. I am quite surprised that the overall rating is not 0.
1. Extremely slow production time. They do not accomplish the production times that they promise (Even they corrected it already)
2. Out of stock products without warning for weeks.
3. Orders getting sent to incorrect ZIP codes
4. Non existing customer support
5. Sometimes orders does not get sync to their dashboard and sometimes they don't get sync back to Shopify. Making impossible to know if the order is ready, shipped, delivered or what.
In general, great idea, but because of the execution makes it almost possible to run any kind of business or order with this company. Approximately 50% of our tickets are coming from this app, when it does not even represent 10% of the orders.
Dear Borja,
Thank you for taking the time to leave your feedback. I am deeply sorry for the terrible experience with Ownprint during the past 2 months. During the busy holiday season, our production and support times were not up to our usual standards and we take full responsibility for this. We have since then taken steps to address this issue, and are back to our normal 2-4 business day production times.
Additionally, we always communicated with you regarding any out-of-stock products, however, we understand that we can do better in that aspect. We will make sure to stay on top of the stock situation to ensure that this does not happen again in the future.
Regarding the incorrect ZIP codes, our system syncs all orders automatically from your Shopify store, including the postal code. The labels are created automatically so there is no room for errors, unless the customer adds the wrong postal code. If any of your orders get delivered to the wrong postal address feel free to reach out to our support team and we will help you out!
We understand that some of the orders did not sync to the system, however, this was due to the fact that our guidelines were not followed and settings were changed, which I have personally advised against.
In terms of customer support, we are now back to our normal levels and are fully staffed to assist with any issues you may have.
We appreciate your business and would like to assure you that we take all feedback seriously and will continue to work on improving our processes to provide the best possible service to our customers.
Please do not hesitate to reach out to us if there is anything else we can do to help.
Best regards, Alex
Om appen
Skapad av Ownprint: Print on Demand
Om Ownprint: Print on Demand
3,7 i genomsnittligt betyg
Har skapat appar för Shopifys appbutik i 1 år
Support
Skicka ett meddelandesupport@ownprint.co
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