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I used the paid subscription and had a very bad experience. The user could not log in at all, and a redirect error was displayed. I could not find anyone in the after-sales department, and they did not reply to my emails for more than a week.
Thank you for your review and I am so sorry about the issue. We received total 4 communications from your side. 2 on Nov and 2 on Nov and we responded every communication of yours within 4 hours of receiving but never received any response back. I would urge you to check, if your registered email is correct one, or if mails are reaching in your spam.
Saying that, customer service is our top priority and if you see all other reviews, its customer service which makes us exceptional.
I hope, you read this reply and respond us back. As you mentioned in your email, that social login doesn't work on your store. In our testing on your store it was working fine, so if you could share us some further details we would surely look into it. I assure you we would make it right whatsoever it takes.
Great support. I recommend
Thank you so much for your review.
This app helps the customers login super faster, easier.
Also, when I have some issues in our webpage, the customer service quickly responded and fixed it even it was not caused by their apps.
I will have used this apps forever. Super helpful apps and service. Thank you Richard!
Thank you so much for review...
not really sure how to end my subscription. so confused because there is 0 support whatsoever. simply uninstalling the app doesnt work.
Hi,
Thank you for review. However, I believe there's some understanding gap.
As I checked you've already uninstalled the app on Jul 9, 2024 with which the subscription is also cancelled.
Regarding the support, we received your email for the subscription cancellation on Jul 9, 2024 and the email was responded in 28 minutes to be very precise. Roughly at the same time app was uninstalled and review was given. Although we didn't receive any response back. Before this email, we received the last support request in 2022 which was promptly attended, but again we didn't receive any reply from your side.
I would also urge you to please check if your right email id registered with Shopify in case you're missing any communications.
Cool tool to use in the site, only hick up, even after logging in with this system you have to leave your credentials again to put a rating in the items or a comments.
Asides from that, very practical!
Good work
So far, so good. Thanks, from SitaraCollections.com
Richard was very helpful and I am very happy with this app! Highly recommended!
Richard is very responsive and impressive. He is there for you and responses extremely quick! Highly recommend this app as it is very functional.
The Social Login App works great and the developer went above and beyond to help me align things more accurately with my website design. I would recommend Oxi Apps to everyone.
These guys are awesome. We were using Hull social sign on and we were paying way too much. We switched over to Oxi Social Login and we are saving money and they helped us import all our existing contacts. I highly recommend.