Embedded Tracking Page
Let your customers track their orders at your own fully customizable branded tracking page and reduce customer support strain.
The tracking page is created automatically after installation. Just add the link to your menu (detailed instruction is in the dashboard).
As well as 700+ more carriers worldwide with carrier autodetection. You can also hide the Chinese origin. Must-have for dropshipping stores.
About Order Tracking at your store
Packages24 is an all-in-one order tracking solution for your store. A lot of Shopify beginners ask: "How to track my order in Shopify?". The answer is here! Our order tracking app will drastically reduce the time and resources you spend on customer support since the most asked questions from customers are about their order's location. Also, your customers will have a great experience being able to track their orders directly at your store.
How to set it up?
After installation, the app automatically creates a branded order tracking page at your store. Just add a link to this page somewhere visible to your customers, like the top or bottom menu. Detailed instruction is available at the dashboard after installation.
How does it work?
Your customers may track orders either by Order Number + E-mail/Phone or Tracking Number itself. If your store has such an order, the app performs real-time package tracking and shows the information about their order movements directly at your store. The tracking page is fully customizable. You may translate/customize every line of text in the app, including tracking statuses (except tracking info itself), add custom text, HTML and CSS, and so on.
How to fulfill orders to work with this app?
Just do it the usual way, no need to do anything special. When selecting a carrier, choose Other, and the app will automatically detect the carrier by the tracking number. We support more than 700 shipping companies worldwide, including USPS, FedEx, UPS, DHL, China Post, China EMS (ePacket), Royal Mail, Hermes, and many many more.
Free plan available
If you choose the Free Plan, your customers may track up to 100 tracking numbers each month. So it's a free tracking app for Shopify for low-order-volume stores. Isn't it great?
Detailed and transparent usage statistics
You will see which orders have been looked up, how many times, and what was the last status. Such detailed statistics will be a lot of help for keeping track of any problems with shipments.
Perfect for dropshipping
Our order lookup app supports more than 700 carriers worldwide, including every significant Chinese shipment company, such as ePacket (China EMS), AliExpress Standart Shipping, Cainiao, Yanwen, 4PX, WishPost, etc. And we are also preparing some cool features, especially for dropshippers right now, so stay tuned!
See the app in action
Explore how the app works in an example store.View example store
More plans are available for larger stores with higher limits
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
This app is very helpful, to offer a customer self-service option. Giving customers a convenient way to search their order shipping status, makes the office work less time-consuming. As a small business owner, I appreciate this app.
This application is amazing! They are adaptable to any kind of business. Their carrier list is very large and their application is very easy to use.
So far I haven't had a single order but I love the fact that this allows you 100 free orders per month, and best of all, I was just thinking what customers would say if they seen where some items are shipped from. This has a feature which you can keep the names of shipping countries hidden. All in the free plan. I looked at the pricing and when the time comes, I will have no problem upgrading!