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El trato recibido ha sido muy profesional. Muy atentos en todo momento y muy fácil a la hora de vincular los paquetes y enviarlos. Estas dispuestos a atenderte si tienes cualquier duda. Lo recomiendo 100%
Muy buena app, atención directa con Jaime Quintana, nos explicó todo. Excelente atención al cliente!
Me han atendido muy bien, la aplicación es lo que necesitaba para mi tienda online, gracias a Jesús por sus atenciones.
Packlink offers really good shipping prices which is really the only reason I use it. I don't think I have ever had a easy time using either the direct website or the app. Often labels don't generate to print or almost all do but you have to find the ones that don't under a different section and sometimes wait until the next day before the support have fixed them which means you are cutting it fine for next day pick up. Numerous times I had double labels which I had to cancel after paying. I was happy it was finally integrated with shopify as I had left to use a different app to save time but upon returning I realised there are still lots of problems with it. After selecting the delivery services, I couldn't change them as a popup offering support had no delete button and covered the whole page so I had to change it within the website. A few days ago, the app completely stopped working so I uninstalled it and when I tried to reinstall it, it said page not found... several days later it still says that. I am in the queue again to talk to support but I am number 30 something and last time after waiting an hour, I started doing other things on my laptop only to recieve an email telling me that I had missed the chat as it doesn't seem to make a noise so you have to be constantly checking. Honestly, the only reason why I am giving it two starts is for the prices. It has caused me so so much stress and wasted hours and hours of my time. I think it might be worth it to pay slightly more for a much better application.
Thanks for your review, an agent will call you tomorrow in order to give you a support and explore the issues reffered on your review. We had some trouble with our app few days ago buyt our team solved them.
App semplice ed utile che si interfaccia con Shopify molto semplicemente aiutando a risparmiare tempo ed evitare errori. Il servizio assistenza, nel mio caso, grazie all'account manager Brunella Esposito, è molto efficiente. Metto 4 stelle perchè si può sempre migliorare.
Me ha atendido y ayudado Antonio Funes para descargar la app y la verdad es que me gusta mucho la app! Funciona super bien y los precios tambien son genial.
Pratique et moins cher qu'une autre application utilisé, cependant c'est dommage qu'on ne puisse pas affranchir les colis pr les DOM avec la poste, que les points relais ne soit pas automatiquement sélectionnés et qu'on ne puisse pas non plus sélectionner tous les colis en même temps sur shopify pour les basculer sur packlinkpro !
The app is complete and works well, the timing of sending communications to the customer can be improved. Great experience with the customer service, Ms. Brunella has solved all my initial problems.
great app for customers as they can choose they preferred courier. not so good for UK merchants as we are forced to pay each shipment as PAYG due to Direct Debit being unable for UK merchants.
nouvelle application installée sur ma boutique. les tarifs ont l'air corrects, l'interface claire et intuitive. Synchronisation avec Shopify qui fait gagner du temps.