Packlink PRO Versandplattform

perfect app, Jesus helped us with the installation and is being great for shipping, the app is simple and they help you with everything you need!!

Very usefull app, allow to manage invoice easily. With an incredible support (special mention to Antoine)

Brunella mi aiutato moltissimo nell'installazione guidata nella creazione del primo ordine! Fantastico!

Acabo de empezar a realizar en envío a través de Packlink Pro y estoy súper contento, tanto por las múltiples opciones de envío como por las tarifas que ofrecen. El equipo es muy profesional, y tengo que agradecer a Jesús su llamada personalizada ofreciéndome su ayuda e informándome del funcionamiento de los envíos tanto nacionales como internacionales. Sin duda un acierto :)

les commerciaux sont bons, à l'écoute et de bons conseil.
Par contre, il s'agit du pire SAV du monde. mauvaise foi, ignorance et incapable. ils en ont absolument rien à faire de vos demandes, quand ils daignent y répondre. Quoi qu'il arrive cela ne sera jamais de leur faute.

Ottima Assistenza telefonica per istallazione e gestione
Grazie Angelo per la tua cortesia
Massimo

Our store is located in Spain, and I spend a LOT of time looking for a shipping system that would integrate with our Shopify store. Surprisingly, many major shipping companies DO NOT have an application to do this. Packlink not only integrates seamlessly with shopify, it also gives you the option of many different shipping services. So for instance, Correos may be more competitive for domestic shipping, while UPS is better for international. You simply pick the best service for what you need, no additional accounts, logins etc. Also, I figured out that if you have the Basic Shopify plan and you pay for the year (rather than monthly) then you can import the shipping rates into your checkout page (this is called "Third-party carrier-calculated shipping rates"). Super easy for shop owner and customer, shipping rates import automatically based on the customers delivery address. Really great product, very pleased with it.

I strongly urge against this app. The customer service is terrible. Every time you have a technical issue there is no response at all, and you have to resolve the issue yourself. Today, a customer service representative reset my password, and then erased all of my orders, my integrations and APIs with Shopify, and all of the bills paid. This happened in the morning and no one has called me back to resolve the issue. Find another transport service. You will only be disappointed by this one. NO CUSTOMER SERVICE WHATSOEVER!

I enjoy this app because it makes the shipping process so much more efficient! Love the atomization

Bonne plateforme, prix attractifs, très peu de problèmes techniques. Quelques fonctions à ajouter comme inverser/échanger rapidement les adresses inscrites (pour un bon de retour par exemple).