Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
22 juli 2020

Ottima Assistenza telefonica per istallazione e gestione
Grazie Angelo per la tua cortesia
Massimo

Biagio Barile Store
Italië
Ongeveer 2 maanden gebruiken de app
13 mei 2021

Our store is located in Spain, and I spend a LOT of time looking for a shipping system that would integrate with our Shopify store. Surprisingly, many major shipping companies DO NOT have an application to do this. Packlink not only integrates seamlessly with shopify, it also gives you the option of many different shipping services. So for instance, Correos may be more competitive for domestic shipping, while UPS is better for international. You simply pick the best service for what you need, no additional accounts, logins etc. Also, I figured out that if you have the Basic Shopify plan and you pay for the year (rather than monthly) then you can import the shipping rates into your checkout page (this is called "Third-party carrier-calculated shipping rates"). Super easy for shop owner and customer, shipping rates import automatically based on the customers delivery address. Really great product, very pleased with it.

Corpen Barcelona
Spanje
Ongeveer 2 maanden gebruiken de app
1 juni 2020

I enjoy this app because it makes the shipping process so much more efficient! Love the atomization

L'ENVERS
Spanje
Ongeveer 2 maanden gebruiken de app
10 augustus 2021

Bonne plateforme, prix attractifs, très peu de problèmes techniques. Quelques fonctions à ajouter comme inverser/échanger rapidement les adresses inscrites (pour un bon de retour par exemple).

Under Story Lingerie
Frankrijk
Bijna 3 jaar gebruiken de app
11 juni 2021

I strongly urge against this app. The customer service is terrible. Every time you have a technical issue there is no response at all, and you have to resolve the issue yourself. Today, a customer service representative reset my password, and then erased all of my orders, my integrations and APIs with Shopify, and all of the bills paid. This happened in the morning and no one has called me back to resolve the issue. Find another transport service. You will only be disappointed by this one. NO CUSTOMER SERVICE WHATSOEVER!

Pourquoi Princesse SAS
Frankrijk
Ongeveer 3 jaar gebruiken de app
AUCTANE S.L.U. heeft geantwoord 14 juni 2021

Thanks you for your review. We apologise for the issue. One of our support team will come back to you urgently to give you full support.

Packlink Team

19 november 2021

Excelente aplicación. Agiliza mucho el proceso de envío y por ahora todos los envíos han ido muy bien.
A mí me ha atendido Antonio Funes, me ayudó a familiarizarme con la aplicación y resolvió cualquier duda que pudiese tener, además hicimos una prueba para ver todos los pasos a seguir.

Campanet
Spanje
Ongeveer 2 maanden gebruiken de app
Bewerkt 26 maart 2022

I am not happy with service parcel did not arrive and was destroyed i did not recieve notification of this from packlink or ups. my company is now out of pocket as i have sent goods and had to resend parcel. wouldnt recommend.

Fame Drinks
Verenigd Koninkrijk
Ongeveer 3 jaar gebruiken de app
AUCTANE S.L.U. heeft geantwoord 17 februari 2021

Thanks you for your review. We apologise for the issue with your shipment. One of our team will contact you tomorrow in order to give you full support on this incident. We will do as much as we can to solve this issue.

25 januari 2021

First of all I got contacted by an Account Manager (Antoine) who helped me get started with the app. Really helpfull. Integration is smooth, rates are very interesting and everything is very easy to use. I would have loved a few more features (sorting/filter on the packlink order panel) or more depth on shipping rules, but overall this app is just a gem. Thumbs up to Antoine who helped me retrieve old orders a few months after setting up the app, great customer service. I Recommend.

90 BPM Brewing Co.
Frankrijk
Ongeveer 2 maanden gebruiken de app
10 december 2021

Fantástica atención de Jaime Quintana desde la app de Packlink PRO España. Pocas veces encuentras a tan entregados y capacitados trabajadores. Ya tenemos la tienda lista!

Charly Sinewan
Spanje
Ongeveer 2 maanden gebruiken de app
25 juli 2022

Mi sto trovando molto bene a usare l' app e la mia key manager Brunella Esposito è sempre molto disponibile. Per un ecommerce è veramente un ottimo aiuto!

Bothania
Italië
Ongeveer 2 maanden gebruiken de app