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What I've come to learn, is that if you're outside of the USA, and using Shopify for eComms, Packlink Pro is an absolute essential for seamless workflow shipping. A great, and free service (even cheaper than going straight to the shipping company direct...?!) and the customer support is SECOND TO NONE!
I called Renata (my Packlink Pro account manager) with what I thought was a really silly question about usability, and she happily explained it thoroughly and saved me HOURS over the week with her knowledge and inside tips.
I can't recommend PLP enough, (and if it's possible, ask for Renata to be your account manager...! )
I downloaded packlink for a quick and easy service to work with and it provided just that! Rates are much cheaper and customer service is a 10/10 :) my account manager Renata has been such an amazing help and I recommend this to any small business!
Un trato genial y personalizado Julia super amable y atenta asi da gusto trabajar.
Super recomendables.
Todo correcto, rápido y buenos precios. Lo recomiendo ya que al automatizarlo es todo mucho más fácil y te ahorra tiempo y esfuerzo.
Antonio Funes es un experto en su trabajo , te explica muy bien como funciona la app ,yo no tenía previsto trabajar con Packlink pero gracias a él si , ya que ahora se que tiene muchas ventajas trabajar con esta empresa.
Non pensavo ma è davvero utile come app. L'integrazione è perfetta e i prezzi non sono alti.
Ringrazio anche Eleonora Tacchi che mi ha aiutato le prime volta.
Ottima App
Discovered the app totally by accident while researching some shipping stuff. Installed it to see if it could make life any easier and within 24 hours had a call from a very pleasant and helpful account manager, who clearly knew their stuff. Linking to your shopify store is pretty simple, it requires an extra step involving pasting a key code in to a box that most apps don't have, but aside from that it's pretty standard stuff. Pulling your orders through to the Packlink app is easy, and it gives you shipping rates right there and then (and updates in real time if you need to edit your package dimensions/weight). I had previously been doing things manually, 1 at a time via the UPS website which takes a frustrating amount of time. My only peeve is the customs form that is supplied with each shipment. This must be filled in manually, and no information is pulled from the order details. I was told that this is something that is being worked on however, so hopefully soon it won't be an issue. Final note - The rates they offer are extremely competitive. I've already saved a significant amount shipping via Packlink than if I'd set up my own shipments via UPS. If you don't do enough shipping to qualify for the discounts UPS/FedEx/whatever offer then Packlink is definitely worth looking in to.
They were very helpful with both the installation and the training on how to use it with very good personalized attention.
Mi chiamo Claudia Intino e sono un'illustratrice romana. Grazie a Shopify sto per andare online con uno shop-online che raccoglie i miei lavori e i miei prodotti. Sono felice perchè Shopify mi consentirà di ampliare il mio mercato e vendere i miei disegni in tutto il mondo. Grazie a Brunella Esposito, la mia responsabile account Packlink PRO, sono riuscita a comprendere tutte le potenzialità del mio business per quanto riguarda le spedizioni. E' stata indispensabile per l'attivazione del mio primo ordine e preziosa, gentile e super chiara per le mille domande che avevo da fare.
This App is perfect for shipping easily and saves a lot of time. The details about the shipping costs is very accurate and allows to select the right carrier. The customer service is very quick (and nice !) so i highly recommend Packlink Pro for every Shopify user !