Packlink PRO Shipping Platform

Buon servizio. Mi sono trovato bene con l'app e con l'estensione per il mio sito Shopify.
ottimo il rapporto con il commerciale Angelo Mattinò che è sempre stato super disponibile.

Quand tout vas bien et que le client n'indique pas colis non reçu , packlink est correct.
Par contre avec colissimo, ils disent; on peux rien faire avec colissimo, c'est eux qui traite les réclamation

veuillez les contacter.

Mais alors à quoi ça sert de passer par vous ? si vous nous aider pas avec colissimo

J'utilise Packlink sur ma boutique Shopify depuis plus d'un an.
Je suis globalement satisfait du service rendu. Cela facilite la gestion des livraisons et les prix sont intéressants. J'enlève une étoile, car, le service pourrait être encore amélioré un peu, sur la gestion des factures (à l'unité) et le suivi de certains problèmes.

Marcus helped me set up the app. App lookes great!
Easy to use and he was very helpfull! Thanks Marcus

L'app è facile e intuitiva. Ringrazio Angelo per avermi spiegato in maniera chiara tutti i passaggi :-)

La parte più bella di quest'app è il servizio clienti! Eleonora Tacchi mi ha assistito con gentilezza, comprensione e mi ha aiutata a settare l'app di Packlink su Shopify dove si presentavano alcuni problemi di bug tecnici! Con Eleonora come servizio clienti sono certa di essere supportata quando le necessità o le difficoltà si presenteranno e di poter usufruire sempre di un'ottima assistenza! GRAZIE ELEONORA! Sofia

This app is perfect to generate automatic shipping processes from your Shopify store. It gives you different options/prices for your shipping, you have to try a few options before you find the best one for you - I will never use any service that involve the Correos España again, for example, they are so slow! The system works well, all is clear and nicely linked. The phone customer service is also great, they answer quickly and they are very helpful. A special thanks to a wonderful woman named Julia who help me out when I started!! Her professional and friendly attitude deserves recognition!

I found this makes internet selling so much easier. It's perfect when everything is delivered but challenging when you try to track a late delivery. I have found my contact Jaime very helpful to get me started.

App works well never experienced any problems while using it. Tried other apps and they all are similar in operation so it purely comes down to the cost of the labels and these were cheaper than the other providers that we tried

UPDATE:
I realised when you subscribed to PackLink, someone from their team will get in touch with you and ask you to leave to a review (which explains why they have lots of good reviews but look at their reviews on Trustpilot!).

However, after a year of using PackLink, I can say their customer service is crap. Their processes are poor and don't make sense. The staff on the chat is not knowledgable and always tell you someone will recontact you but no one ever does. I have written emails to them but never ever had a reply.

AVOID!

WRITTEN BEFORE REALISING THEIR CUSTOMER SERVICE IS BAD:
Received excellent service from Alan who helped me set up PLP for my small business. He was here for me every time I had a question! Really good prices and everything is pretty easy to us so go for it!!