Packlink PRO Shipping Platform

Our account manager has been great since day 1, always available both via email and telephone. Clear and quick feedback in few minutes and no needed to wait for days before having an answer. Same experience via the online chat, available once we have started using the app. App very easy to install and use. Clear dashboard and opportunity to pre-set multiple standard info like sender addresses, packaging sizes and weight, everything very useful to speed up the labels preparation. We have been able to optimise our work flow and reduce the timing spent on the operational side of the orders preparation. A couple of things they could improve: opportunity to connect multiple stores to a single account; opportunity to leave to the client the chance to enable or disable some automations the app has as default (e.g. sending the tracking email once the label has been generated). Overall, great experience so far....

Sin duda un servicio que te facilita mucho la vida con los envíos además el servicio de atención al cliente es muy bueno y cercano, en mi caso por parte de Julia Boñaho.

Easy to use and by far the simplest solution for shipping orders quickly and efficiently in France!

Me gusto bastante
Excelente servicio de atención a clientes, gestiones muy rápidas y completamente personalizado

El servicio ha sido muy rápido y efectivo. Trato acorde a lo solicitado y dudas resueltas con mucha profesionalidad.

Contact with Katia was perfect to help us understand and unlock some details in connection with shopify.

VERY VERY BAD COMPANY. STAY AWAY FROM THEM. Pessima esperienza. Avevo ordinato due ritiri (la domenica per il lunedi) e non passano a ritirare. Avevo chiamato il lunedi mattina per conoscere gli orari e un operatore maleducatissimo non mi da alcuna informazione se non ripetermi che il ritiro verra' fatto il giornata. Martedi chiamo e mi dicono che la causa e' stata uno sciopero e che per riavere il ritiro devo rifare la pratica e ci vorranno altri due giorni.
Quindi se io non avessi chiamato, nessuno sarebbe mai venuto nonostante il servizio era stato pagato. Inoltre, nella chiamata di lunedi, nessuno ha avuto la decenza di informarmi dello sciopero. Very bad experience. I bought two shipping for monday morning but no one came to pick it up. I called on monday to get info about the time of the pick up but i got no answer, just that it would be that day The day after, since i did not received any picked up, i called and they said it was a strike. Fine. But to get the pick up i should have ordered another one but it will take again 2 days to come. So if i didnt called no one would tell me that i spent money and for no service. On top of that, on the monday call, no one told me about the strike.

Perfect integration with our Shopify eShop. Great customer service, and better shipping costs than other operators. Very happy so far.

l' applicazione è intuitiva e completa, seleziono fra i migliori corrieri l'offerta a me più congeniale, l'assistenza di Brunella Esposito è stata impeccabile!

No entendía muy bien como iba todo y la chica que me a atendido me atendió perfectamente y con rápidas soluciones. Muy recomendable